Hotel Self-Park Manager - Gulf Coast (TX, LA, MS, AL)

Hotel Self-Park Manager - Gulf Coast (TX, LA, MS, AL) Locations: Houston, TX; Baton Rouge, LA; San Antonio, TX; New Orleans, LA. Job Description Posted Monday, June 1, 2026 at 5:00 AM Position Summary The Hotel Self-Parking Manager is a hands‑on leader responsible for coordinating multiple hotel self-parking accounts within a designated territory. This role focuses on client relationship management, supervising hourly associates, managing daily processes, and fostering solid client partnerships to drive consistent results and a positive customer experience. Primary Objective Safeguard and grow each account by meeting clients’ expectations, delivering excellent service, achieving performance targets, and sourcing leads for the Sales Team. This includes nurturing client relationships, supervising on‑site teams, monitoring revenue capture, and maintaining overall operational efficiency. Duties and Responsibilities Client Relationship Management: Serve as the main point of contact for each property, foster open communication, promptly address concerns, and ensure contractual obligations are met. Daily Operational Oversight: Handle scheduling, staffing, and quality assurance; conduct site visits to resolve operational issues and maintain service standards. Financial and Administrative Tasks: Track site-level revenue, payroll, and expenses; collaborate with the Regional Director on cost‑control measures and record‑keeping. Team Supervision and Training: Recruit, train, and coach hourly associates; set performance goals and provide ongoing development. Communication and Reporting: Provide regular status updates, weekly summaries, and performance reports to the Regional Director; use personal devices when necessary. Travel and Communication: Conduct site visits across the territory; maintain consistent communication and updates. Supervisory Responsibilities: Involve staff in planning and decision‑making; provide feedback and support professional growth. Additional Responsibilities: Support company objectives as needed; attend staff meetings; complete training; work flexible hours and travel as required. Knowledge, Skills, and Abilities / Qualifications High school diploma or GED required; at least three years of supervisory experience in parking, hospitality, or similar fields. Positive, helpful attitude; customer‑service orientation. Leadership, business management training or certifications beneficial. Valid driver’s license and reliable transportation; background check required. Comfort with scheduling, revenue management, and communication tools. Ability to build trust, maintain relationships, and solve client concerns. Experience in scheduling, workflow optimization, and quality monitoring. Team‑leadership skills; hiring, training, mentoring hourly associates. Financial awareness: revenue tracking, labor cost management. Adaptability, problem‑solving, and shifting priorities. Capacity for extended standing, walking, and moderate lifting; vision requirements. Work Environment Work includes indoor and outdoor settings, requiring frequent on‑site and corporate interactions. Exposure to outdoor weather, noise, moving vehicles, and water conditions is expected. Physical Demands Extended periods of standing and walking; ability to lift moderate weights; specific vision abilities are required. Cell Phone Use Use of personal cell phones for work‑related communication may be required; reimbursement follows company policy. Benefits and Compensation Health benefits – medical, vision, and dental insurance (upon eligibility). Supplemental insurance – life, critical illness. Bonus opportunities. Internal leadership development program. Nationwide growth opportunities. Paid time off. Paid training. Tuition assistance via Bellevue University – up to $5,250 per year. Nationwide discounts through Perks at Work. Military‑friendly employer. PMC is committed to pay transparency and equity across all roles. The position is exempt under FLSA. Employment is at‑will, with a 120‑day introductory period. Equal Employment Opportunity (EEO) Statement Parking Management Company is an equal‑opportunity employer. All qualified applicants receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or veteran status. ADA and EEO Compliance The company will provide reasonable accommodations and will review the job description periodically. The description may be revised in compliance with the Americans with Disabilities Act. Job Information Job Title: Hotel Self Parking Manager Department: Hotel Self Parking Division Reports to: Hotel Self Parking Regional Director Schedule: Full Time Status: Exempt Compensation: Salary Locations: Houston, TX; Baton Rouge, LA; San Antonio, TX; New Orleans, LA #J-18808-Ljbffr