POS Production Support Analyst 6441558

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Companies to Work For and Diversity Inc's Top 50 Companies For Diversity lists. As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities. In addition to delivering innovative solutions for Accenture's clients, you will work with a highly skilled, diverse network of people across Accenture businesses who are using the latest emerging technologies to address today's biggest business challenges. You will receive competitive rewards and access to benefits programs and world-class learning resources. Accenture Flex employees work in their local metro area onsite at the project, significantly reducing and/or eliminating the demands to travel The Client team leads the company’s strategic philanthropy and employee engagement, granting millions of dollars each year to innovative nonprofits and empowering employees to use their skills and resources to make a big impact on the world. Role Summary: We are looking for a POS QA Analyst to support Point of Sale testing, release validation, defect documentation, and production support activities. The role will initially focus on functional POS test execution, test evidence collection, UAT coordination, and business scenario validation. Over time, the candidate will be expected to build deeper knowledge of POS payment flows, transaction log analysis, and support triage. The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday. Key Responsibilities: Design and execute functional POS test cases based on the business requirements. Gradually build knowledge of POS transaction flows, payment processing, settlement, and downstream reporting. Validate core POS flows such as sales, refunds, voids, tenders, receipts, discounts, restricted items, loyalty, and basic payment scenarios. Support POS release testing by documenting test results, capturing evidence, and reporting execution status. Assist in User Acceptance Testing coordination, including test data preparation, scenario walkthroughs, and validation support. Review business requirements, user stories, process flows, and acceptance criteria to understand testing scope. Identify, document, and track defects with clear steps to reproduce, expected results, actual results, screenshots, receipts, and supporting evidence. Work with QA leads, business stakeholders, development teams, and client vendor teams to clarify issues and support defect resolution. Participate in POS support activities by helping analyze reported issues and gathering required details for triage. Learn to review transaction logs with guidance, including basic fields such as transaction ID, timestamp, store/register details, amount, tender type, response code, authorization code, and error messages. The role requires working onsite at the client location in San Ramon, CA, from Monday to Friday. Basic Qualifications: Minimum 2 years of work experience Minimum 2 years of POS test experience. High School Diploma/GED Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We anticipate this job posting will be posted until 8/14/2026 Accenture Flex offers a market competitive suite of benefits including medical, dental, vision, and long-term disability coverage, a 401(k) plan, and paid time off. See more information on our benefits here: Role Location Hourly Salary Range California – $40.00 - $55.00/hour Cleveland – $40.00 - $55.00/hour Colorado – $40.00 - $55.00/hour District of Columbia –$40.00 - $55.00/hour Illinois – $40.00 - $55.00/hour Maine – $40.00 - $55.00/hour Maryland – $40.00 - $55.00/hour Massachusetts – $40.00 - $55.00/hour Minnesota – $40.00 - $55.00/hour New York – $40.00 - $55.00/hour New Jersey– $40.00 - $55.00/hour Virginia– $40.00 - $55.00/hour Washington – $40.00 - $55.00/hour About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. 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