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Technical Product Manager - Worksite Tech

$105k - $149k
Full-time

MassMutual

Salary: $105,000 - 149,000 per year Requirements:

  • We require a bachelors degree in computer science, engineering, or a related technical field, or equivalent experience.
  • We require 8+ years of experience in technical product management, software engineering, DevOps, or platform engineering.
  • We require 8+ years of experience leading end-to-end delivery of enterprise applications in Agile environments.
  • We require 8+ years of experience working with cloud-native and distributed systems architectures.
  • We value a strong background in production support, incident management, and vendor-hosted platforms.
  • We look for proven ability to translate business needs into scalable technical solutions.
  • We value strong communication skills, an ownership mindset, and disciplined execution.
  • We look for hands-on knowledge of Java, Spring Boot, and microservices architecture.
  • We value experience with event-driven systems and Kafka streaming.
  • We look for knowledge of API design and integration patterns, including REST and async messaging.
  • We value familiarity with frontend frameworks such as React.
  • We look for experience with rules engines such as OpenL.
  • We value knowledge of batch processing and scheduling tools such as Cron or equivalent.
  • We look for experience with Managed File Transfer (MFT).
  • We value experience with AWS cloud services and cloud-native architectures.
  • We look for experience with CI/CD pipelines, DevOps tooling, and observability frameworks.
  • We value experience with vendor-led delivery models and SLA governance.
  • We look for experience in financial services, insurance, or other regulated industry platforms.
  • We value experience supporting supplemental or worksite insurance products.
  • We need the ability to lead technical design discussions and influence architecture decisions.
  • We value the ability to balance product priorities with technical constraints and operational needs.
  • We look for the ability to operate effectively in fast-paced, complex enterprise environments.
  • We value the ability to drive continuous improvement in system reliability and delivery practices.
Responsibilities:
  • We own the technical product vision, roadmap, and backlog, aligning business goals with scalable technology solutions.
  • We translate business requirements into architecture-aligned designs and practical delivery plans.
  • We prioritize work across features, defects, and technical enhancements.
  • We lead cross-functional teams across engineering, QA, and analysts to deliver high-quality, predictable outcomes.
  • We drive Agile delivery, including sprint planning, backlog refinement, and release coordination.
  • We participate in solution design, architecture reviews, and technical decision-making.
  • We act as the technical owner for platform stability and production operations.
  • We lead incident triage, major incident management, root cause analysis, and resolution planning.
  • We ensure our systems meet availability, performance, and reliability targets.
  • We improve monitoring, observability, and operational processes.
  • We serve as the primary technical point of contact for vendors.
  • We enforce SLAs, delivery quality, and compliance with engineering standards.
  • We ensure operational readiness, including support models, documentation, and incident processes.
  • We conduct vendor reviews and drive ongoing improvement.
  • We drive delivery of microservices-based, API-first, and event-driven solutions.
  • We oversee integrations using Kafka, APIs, and Managed File Transfer (MFT).
  • We guide implementation of batch processing, scheduling, and rules engines (OpenL).
  • We ensure alignment with enterprise architecture and cloud strategy.
  • We drive adoption of CI/CD pipelines, automation, and DevOps practices.
  • We ensure readiness for production deployment, release validation, and post-release stabilization.
  • We improve system performance, deployment frequency, and release quality.
  • We partner with business leaders, architecture teams, operations, and vendors.
  • We communicate technical tradeoffs, risks, and delivery status clearly and proactively.
  • We provide transparent reporting and proactive risk mitigation.
Technologies:
  • API
  • AWS
  • CI/CD
  • Cloud
  • DevOps
  • Frontend
  • Incident Management
  • Support
  • Java
  • Kafka
  • REST
  • React
  • Spring
  • Spring Boot
  • microservices
  • Product Manager

More:

We are the Worksite Technology team, and we are expanding our investment in digital capabilities and platform modernization. We are transforming our current ecosystem into a cloud-first, API-driven, event-enabled architecture alongside engineers, architects, product owners, and vendor partners. Our team builds and operates platforms that support Worksite products, with a strong focus on customer experience, resilience, and scalability. At MassMutual, we offer meaningful work within a purpose-driven organization that values long-term impact. You can expect clear ownership and accountability, a collaborative environment, access to learning and development, employee-led communities, and a culture grounded in integrity, responsibility, and stewardship.

last updated 36 week of 2026

Vacancy posted 1 day ago
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