Trade Operations Coordinator

Dorman was founded on the belief that people should have greater freedom to fix motor vehicles. For over 100 years, we have been driving new solutions, releasing tens of thousands of aftermarket replacement products engineered to save time and money, and increase convenience and reliability. Founded and headquartered in the United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty and specialty vehicle products. Today, we have more than 3,800 employees across 29 different locations, with a family of brands that also includes SuperATV and Dayton Parts. Reaching a revenue of $2.13 billion in 2025, Dorman is publicly traded under the stock ticker DORM.

Everyone who works at Dorman is called a Contributor. We need everyone, regardless of role and experience, to contribute to our success. That means everyone has a unique ability to make an impact on the business. We encourage all our Contributors to bring their authentic selves to work. The freedom to pursue new ideas, offer different perspectives, and grow in your career is fundamental to working at Dorman.

Job Summary

The Trade Operations Coordinator is responsible for supporting the daily execution of import and export compliance activities, customs broker communications, and trade documentation management. This role serves as a key liaison between internal stakeholders and Customs House Brokers to facilitate timely customs clearances, maintain trade compliance records, and support efficient cross-border operations.

In this role, the Trade Operations Coordinator coordinates transactional trade compliance activities, supports classification and audit processes, manages trade-related documentation, and assists with broker communications and issue resolution. By supporting day-to-day operational activities and documentation requirements, the Trade Operations Coordinator enables the Trade Compliance team to focus on strategic compliance initiatives while supporting the organization's evolving business needs.

This role follows a hybrid work model requiring at least one day per week onsite in our corporate headquarters in suburban Philadelphia (Colmar, PA). Candidates must have flexibility to adjust their onsite day(s) based on business demands, meetings, and collaboration needs. 

Primary Duties

• Serve as the primary point of contact for routine daily communications with Customs House Brokers.
• Support trade classification activities for an assigned portfolio of products, partnering with senior team members to maintain accurate U.S. and Canadian classifications, ECCN determinations, Schedule B reporting, and compliance with AD/CVD and SIMA requirements.
• Monitor broker requests and facilitate resolution of shipment-related issues.
• Maintain trade compliance records and supporting documentation, ensuring compliance with regulatory requirements and company record retention policies.
• Support import and export audits through document collection and audit preparation activities.
• Assist with broker invoice review, tracking, coding, and issue resolution.
• Maintain internal trade compliance procedures and standard operating procedures (SOPs).
• Support Canada trade operations activities and compliance-related requests.
• Assist with project tracking, reporting requests, and regulatory documentation requirements.
• Support trade compliance initiatives and other duties as assigned.

Qualifications

• Strong organizational and administrative skills with attention to detail.
• Experience coordinating documentation and managing multiple priorities.
• Proficiency with Microsoft Office Suite, Outlook, and data management tools.
• Experience with SAP, ACE, or Global Trade Management systems preferred.
• Strong communication and customer service skills.
• Ability to work independently and collaboratively across multiple functions.
• Demonstrated problem-solving and analytical capabilities.

Education / Experience

• Bachelor's Degree in Business Administration, Supply Chain, Logistics, International Business, or related field preferred.
• Equivalent experience may be substituted for formal education.
• 1+ years of experience in trade compliance, customs brokerage, logistics, transportation, supply chain, or related field preferred.

#LI-EK1

The US base salary range for this full-time position is $22.26 to $30.14 per hour. This role is also eligible for a bonus. The actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Compensation decisions are made based on the specific facts and circumstances of each role and candidate.

As a Dorman US contributor, you (and eligible dependents, as applicable) will have access to medical, dental, vision, basic life insurance, paid time off (sick/vacation), and Paid Parental Leave. U.S. employees are entitled to paid holidays, floating holidays, and paid time off starting in their first year of employment depending on hire date. You are also able to participate in our 401k retirement plan (with company match and profit-sharing) and Discounted Employee Stock Purchase Plan.

Dorman Products is an equal opportunity employer; we value a combination of ideas, perspectives, and cultures at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. EEO/AA Employer M/F/D/V.