Medical Receptionist

Job Description

Job Description

We are looking for a Medical Receptionist to join a healthcare team in Reynoldsburg, Ohio in a Contract to Permanent position. This role serves as the first point of contact for patients and visitors, helping create a welcoming and efficient front office environment while supporting daily clinical operations. The ideal candidate brings strong administrative skills, sound judgment, and a patient-centered approach to scheduling, documentation, and communication.

Responsibilities:
• Welcome patients, visitors, and staff with professionalism and compassion while managing front desk interactions throughout the day.
• Coordinate appointments across multiple providers and services to support an organized and efficient patient schedule.
• Enter and maintain accurate patient information, ensuring records remain current, complete, and well organized.
• Support virtual visits by assisting with telehealth scheduling, communication, and patient readiness as needed.
• Safeguard confidential patient and organizational information by following healthcare privacy standards and office policies.
• Track front office supply levels, assist with equipment calendar coordination, and help maintain an orderly reception area.
• Recognize urgent concerns and route them promptly to clinical team members or leadership for appropriate follow-up.
• Partner with providers and administrative staff to keep daily operations running smoothly and deliver a positive patient experience.• At least 2 years of experience in a healthcare setting is required.
• Prior experience in a medical receptionist or healthcare front office role is strongly preferred.
• Familiarity with electronic health records, practice management systems, and patient communication platforms is preferred.
• Experience using Athenahealth is a plus.
• Basic understanding of medical terminology is preferred.
• Strong verbal and written communication skills with a patient-focused approach are required.
• Proven ability to manage multiple tasks, stay organized, and remain composed in a fast-paced environment.
• Ability to handle sensitive information with discretion and work effectively both independently and as part of a team.