Luxury BDC Operations Lead - KPI & Customer Experience
Mercedes-Benz of Manhattan
Mercedes-Benz of Manhattan is seeking a BDC Operations Supervisor to oversee daily operations of our outsourced BDC. You will ensure a branded customer experience and manage service requests, focusing on hospitality and satisfaction. The ideal candidate has at least 5 years of call center management experience and a Bachelor’s degree in a related field. A strong emphasis on delivering quality and elevating the customer experience is essential. Benefits include parking, good transport connections, and access to a cafeteria. #J-18808-Ljbffr Mercedes-Benz of Manhattan
Vacancy posted 4 days ago
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