CX Operations Lead - BPO, WFM & Programs
Rent the Runway Corporate Offices
A leading fashion tech company based in New York seeks a Manager, CX BPO, WFM & Programs to oversee the customer experience team and workforce management operations. The ideal candidate will have over 4 years of management experience, with a strong background in service-oriented environments. Remote eligible, but hybrid preferred with at least one office day per week. The position promises competitive benefits including comprehensive health coverage and exclusive employee discounts. #J-18808-Ljbffr Rent The Runway
- ...proprietary technology and a one‑of‑a‑kind reverse logistics operation. Under CEO and Co‑Founder Jennifer Hyman’s leadership, RTR... ...“Women Changing the World.” About the Job As the Manager, CX BPO, WFM & Programs, you are responsible for ensuring the high caliber of work...SuggestedHourly payWork at officeLocal areaRemote workFlexible hoursShift workWeekend work1 day per weekWeekday work
- ...Natera, Inc. is seeking an experienced Phlebotomist to oversee operations at the Patient Service Center. You will verify test requisitions, perform blood specimen collections, and manage phlebotomy program functions ensuring compliance with regulations. The ideal candidate...Suggested
$116.4k - $174k
...addresses. About the role The Program Manager, Voice of Customer... ...Customer Success, and Support to lead the product feedback process,... ...Feature requests process for CX, ensuring customer needs are understood... ...program management, product operations, or CX strategy experience...SuggestedWork at office3 days per week$34.19 per hour
...RCX Sports is seeking a W-2 contractor to support the Pitch, Hit & Run program. In this role, you'll manage relationships with MLB and MiLB clubs while overseeing event operations. Ideal candidates have a Bachelor's degree and extensive experience in event data operations...SuggestedHourly payFor contractorsRemote workWeekend work- ...A growing BPO company is looking for a dynamic Operations Manager to optimize processes and lead a talented team. This home-based position emphasizes operational excellence, and the ideal candidate will have significant experience in operations management within a BPO...SuggestedRemote workWork from home
- ...Artemis Arc is seeking an Operations Lead responsible for managing program operations that support federal assistance services for military personnel. The ideal candidate will provide operational leadership to teams across various installations, ensuring service delivery...Remote work
- ...Northfield Park Racino in Kentucky seeks a Program/Mutuel Supervisor to oversee program production for track guests and assist the mutuel department. Responsibilities include training employees, ensuring accountability during shifts, and handling daily paperwork. The ideal...Shift workNight shift
$64.53k - $74.25k
Mount Sinai Health System is seeking a Program Coordinator II in New York, NY. The role involves providing administrative, operational, and programmatic support for assigned areas. Candidates are expected to have at least 3 years of experience in program coordination and...$138.37k - $169k
...process. About the Role Our CX Learning & Development team is... ...Learning & Development Manager to lead our team of facilitators and... ...of high-impact learning programs. This role will focus on people... ...organizational priorities. Drive operational efficiency by identifying and...Full timeWork at officeLocal areaFlexible hours2 days per week3 days per week$45k - $50k
OUT Maine is seeking an enthusiastic and detail-oriented Program Operations Coordinator to join our growing team. The Program Operations Coordinator ensures OUT Maine’s programs run smoothly by managing multiple projects, organizing logistics for events and training, tracking...Full timeWork experience placementRemote workWeekend workAfternoon shift- NYC Health + Hospitals seeks a Program Coordinator to manage and coordinate operational activities of the residency program, overseeing day-to-day operations and compliance with ACGME standards. The ideal candidate will hold a Master’s or Bachelor’s degree in a relevant...
- Nice-0a1ef543 is seeking a Program Manager of GTM Operations & Business Insights to lead cross-functional programs that enhance performance through data-driven insights. This individual will drive reporting systems and governance frameworks, ensuring executive visibility...
$237k - $329k
Google is looking for a Senior Manager, UX Programs and Operations in New York. This role involves enhancing the user experience across various Google products by leading multiple cross-functional teams. The successful candidate will have over 15 years of experience in...$50k
A community-focused organization in New York seeks an Assistant Program Director to oversee daily operations of its afterschool program. You'll support staff coordination, ensure compliance with regulations, and work with education specialists. The ideal candidate has...Full time- Entendre is seeking a Member of Program Staff - Program Management in New York. In this role, you'll ensure operational excellence and alignment across engineering, product, and go-to-market teams. Your responsibilities include coordinating initiatives, designing efficient...
- A private university in Idaho seeks a PsyD Program Manager to manage scheduling, accreditation data, and student communications. The successful candidate will have a Bachelor's degree and at least 2 years of administrative experience. Responsibilities include coordinating...Flexible hours
- Willdan Group, Inc. is looking for an Operations Manager to lead a multifamily energy efficiency program in New York. This role involves overseeing inspections, engineering, and quality assurance activities, ensuring compliance and quality in program delivery. Candidates...
$60k
...PurposeAssists Commandant of Cadets with program development, administration and oversight... ...Cadets for a 110 bed program.Serves as the Operations Manager of the Cadre section in the... ...Physical Requirements: Ability to guide, lead and instruct physical training to include...Weekend workAfternoon shift$168.37k - $220.99k
Legend Biotech, located in Somerset, NJ, seeks an Associate Director, Operations Program Lead to oversee clinical trial operations. This role is crucial for managing cell therapy development programs, ensuring compliance, and optimizing trial execution. The ideal candidate...Full time$74k - $79k
CAMBA is looking for a full-time Assistant Program Director to oversee the Broadway House Women’s Shelter. The role includes managing compliance, preparing reports, and ensuring service delivery. The ideal candidate will have an Associate or Bachelor's degree with relevant...Full time$120k - $150k
A tech-driven company based in New York is seeking a CX Operations Manager to enhance customer support processes. The ideal candidate will manage Zendesk workflows, implement AI tools, and collaborate with leadership. Applicants must have at least 3 years of Zendesk experience...$18.26 per hour
...is seeking a Full-Time Assistant Club Director for its Barberton location. Responsibilities include overseeing daily operations, fostering youth program engagement, and managing staff. Candidates should have a related degree and experience in supervision within a youth-...Hourly payFull time- Axiom Space, based in Kentucky, is seeking an experienced Operations Manager for their Lunar Terrain Vehicle program. This role requires strong problem-solving and leadership skills, overseeing crew operations training, and communication with NASA stakeholders. The successful...Permanent employment
- World Courier Inc. in Kentucky is looking for a dedicated team leader to ensure program compliance with contractual obligations and policies. You'll develop incentive plans to foster team performance and engage in various tasks including issue evaluation and communication...
- Legend Biotech is seeking an Associate Director, Operations Program Lead as part of the Clinical Operations team based in Somerset, NJ . Role Overview The Operations Program Lead (OPL), Clinical Operations is accountable for accelerated operational delivery of 1-2 priority...Permanent employmentFull timeContract workFor contractorsLocal areaFlexible hoursShift work
$90k - $135k
...A leading restaurant technology company is seeking a Revenue Enablement Program Manager for Client Experience to drive strategy and execution for Account Managers and Customer Support teams. The role focuses on enhancing customer interactions and reducing churn while fostering...Remote work$85k - $98k
...A national advocacy organization is seeking a Campaigns & Program Manager to oversee campaign execution and coordination. The ideal candidate will ensure operational clarity and accountability across multiple initiatives, support budget management, and facilitate cross...Remote work$120k - $150k
Horizon Media is seeking a Principal Media Operations Manager in New York to support operational coordination of media investments. The role involves program management, financial coordination, and stakeholder management to drive effective execution. Ideal candidates will...$66.5k - $70k
The American Museum of Natural History is looking for a full-time Public Programs Manager, General Operations. This role involves managing public programs from concept through execution, overseeing logistics, budgets, and cultivating relationships with external partners...Full time$80k - $110k
...clients. We execute on our mission through our world-class partner program, Squarespace Circle, and by providing products and... ...community. As our program and community expand, we’re looking for an Operations Lead to join the team to oversee both day to day partner program...Full timeWork at officeFlexible hours
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