Program Support Asst (OA)
US Department of Veterans Affairs
Program Support Assistant (OA)
Duties include but are not limited to:
- Enters tickets for computer software/hardware/telephone issues that cannot be resolved by the ADPAC.
- Initiates and provides all types of Nursing related computer program access and managing the access until completion.
- Determines appropriate computer access for all employees within the Service, to include VistA menu options, security keys and Fileman access; share drive access/permissions; support electronic 6-part folder maintenance; and Outlook distribution lists and VistA mail groups.
- Initiates User Access Forms for all new employees within the service/functional area and updating the forms, as needed, when changes in access are necessary.
- Verifies accuracy of the access given, to include VistA access and enrollment in distribution lists and mail groups.
- Assists Nursing Service and ADP ACS from other Services/functional areas, in determining appropriate VistA access for employees in those Services/functional areas.
Work Schedule: Monday-Friday 7:30am-4:00pm
Virtual: This is not a virtual position.
Position Description/PD#: Program Support Asst (OA) PD00399A
Relocation/Recruitment Incentives: Not Authorized
Critical Skills Incentive (CSI): Not Approved
Permanent Change of Station (PCS): Not Authorized
Vacancy posted 1 day ago
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