Project Coordinator - Fire & Water Restoration

Job Description

Job Description

WE’RE HIRING FOR POSSIBLY THE COOLEST JOB EVER!

Dream job alert! You love making people feel seen and supported, and nothing fires you up more than to see others WINNING!

You’re the one your friends go to when they need someone to share their big goals with, some thoughtful perspective, or just some major motivation. You’re their confidante but also have a way of lovingly holding people accountable that doesn’t make them feel like they’re about to get in trouble.

You love people, and you’re driven by building relationships and getting results.

Picture this: Every single day, you come to work in a place that appreciates the work that you do. And trusts that you CAN do it.

Where you can truly care about the humans on the other end of the email or phone call, and your team members acknowledge how much of yourself you put into your job, even though you make it look effortless and flawless.

Where you’re celebrated for your magical talents of creating excellence out of the ordinary and driving massive action + results.

You’ll know this job is for you if:

• There’s no greater feeling of accomplishment for you than knowing you’ve solved an issue for someone or done something of value.
• You’re really good at creating and following a project plan AND trying to make that plan even better next time ;).
• You daydream about finding ways to get better results for your customers
• You sometimes write things on your to-do list after you’ve done them just so you can check them off.
• You know that it isn’t all glamorous, and the behind-the-scenes work is just as important as the customer-facing stuff to make sure we’re keeping projects on track.

IF THAT SOUNDS LIKE YOU, YOU ARE IN THE RIGHT PLACE!

$20 - $25 hourly

• Effectively communicate with customers
• Participate in team meetings and provide daily project updates
• Superior time management and organizational skills
• Able to act independently, drive results with limited direction, and think creatively
• Ensure team needs are met throughout the project life cycle
• Monitor project progress and handle any issues that arise, escalating issues to management as needed
• Complete project documentation with TPA/Insurance Company guidelines and company software
• Make initial contact and hold a relationship with the customer
• Prepare reports for management and others as needed

• Coordinate activities, resources, schedules, training, equipment, and information
• Participates in the collection process of payment from customers
• Goal-oriented and self-motivated, with a strong sense of ownership and responsibility
• Experience with DASH and TPAs is a plus
• Excellent customer service and communication skills
• Excellent organizational and time-management skills

At Restoration Network Inc., we’re more than a fire and water restoration company. We’re on a mission to restore not just buildings, but lives. Every day, we help families and businesses recover from disaster with excellence, compassion, and integrity. Our team takes Pride in Workmanship seriously, and we do the job right the first time, down to the smallest detail. We’re scaling fast, which means big opportunities for people who want to grow their careers, take ownership, and be part of a company that’s positively impacting thousands of lives. If you’re someone who thrives in a fast-moving environment, cares about doing meaningful work, and wants to be part of a winning team, you’ll feel right at home here.