Service Manager

Hidden Lakes Apartments, 2480 FoxHill Dr, Miamisburg, Ohio, United States of America Job Description Posted Monday, June 15, 2026 at 4:00 AM Advance your maintenance leadership career with Morgan Properties – Where Growth and Opportunity Await! We are seeking a Service Manager to oversee maintenance operations for our 360-unit Hidden Lakes community in Miamisburg, OH. This leadership-focused role is ideal for a maintenance professional who excels at developing teams, driving operational excellence, and ensuring an exceptional living experience for residents. Working closely with Property Managers and Regional Leadership, you will lead maintenance operations across assigned communities, oversee team performance, coordinate vendors, and ensure consistency in service quality, asset preservation, and resident satisfaction. If you are a collaborative leader who enjoys mentoring others, making strategic decisions, and creating high-performing teams, we encourage you to apply. Responsibilities As a Service Manager, you will be expected to: Lead, coach, and develop maintenance team members across assigned communities. Oversee daily maintenance operations, preventive maintenance programs, and make-ready schedules. Direct work assignments, prioritize service requests, and ensure timely completion of maintenance activities. Conduct regular property inspections to maintain safety, quality, and operational standards. Manage vendor relationships, contractor performance, and maintenance-related expenditures. Partner with Property Managers to deliver exceptional resident experiences through responsive service and strong communication. Support hiring, training, performance management, and career development initiatives for maintenance staff. Lead emergency preparedness planning, including severe weather response and operational escalations. Monitor inventory practices, budgeting initiatives, and maintenance performance metrics across assigned properties. Compensation & Incentives Base Salary: $52,000 - $56,000 annually Up to 50% Rent Discount Property Staff Shared Renewal Commissions Medical, Dental, and Vision Benefits 401(k) Retirement Plan with Company Match Generous Paid Time Off, Including 10 Holidays and Sick Leave Career Growth Opportunities Within a Nationally Recognized Organization Monday – Friday: 8:00 AM to 5:00 PM Full-Time, Exempt Position Travel between assigned communities required Availability required for significant emergencies, severe weather events, and critical operational escalations What We’ll Expect From You Valid driver's license and reliable transportation required. Five or more years of maintenance operations experience preferred. Two or more years of supervisory or multi-site leadership experience preferred. Multifamily property maintenance experience strongly preferred. EPA Certification and HVAC Certification required or ability to obtain within a designated timeframe. Strong knowledge of building systems, maintenance operations, vendor management, and team leadership. Experience with property management and maintenance software platforms preferred. At Morgan Properties, we know that exceptional communities are built by people who bring passion to their work, respect for their teammates, and integrity to every decision they make. We invest in leaders who embrace new challenges, develop those around them, and continuously look for ways to elevate the resident experience. If you're ready to lead with purpose, drive results, and make a meaningful impact across multiple communities, we'd love to hear from you. If you are hired at Morgan Properties, your overall compensation package will also be determined based on factors such as geographic location, skills, education, and/or experience which may result in total compensation outside of this range. #J-18808-Ljbffr