Strategic Account Manager

Strategic Account Manager

We are Rokt, a hyper-growth ecommerce leader. Rokt is the global leader in ecommerce, unlocking real-time relevance in the moment that matters most. Rokt's AI Brain and ecommerce Network powers billions of transactions connecting hundreds of millions of customers, and is trusted to do this by the world's leading companies.

Rokt is an AI-first company. We are a team of builders helping smart businesses find innovative ways to meet customer needs and generate incremental revenue. Leading companies drive 10-50% of additional revenue—and often all their profits—from the extra products or services they sell. This economic edge unleashes a world of possibilities for growth and innovation.

At Rokt, we practice transparency in career paths and compensation. We believe in transparency, which is why we have a well-defined career ladder with transparent compensation and clear career paths based on competency and ability. Rokt stars constantly strive to raise the bar, pushing the envelope of what is possible.

We are looking for a Strategic Account Manager.

Target total compensation ranges from $175,000 - $325,000, including a fixed annual salary of $120,000 - $195,000, a short term incentive plan (STIP), an employee equity plan grant, and world-class benefits. Equity grants are issued in good faith, subject to company policies, board approval, and individual eligibility.

About the role:

This role sits within our Strategic Key Accounts team in New York. As a Strategic Account Manager, you will act as a quarterback across product development, commercial strategy, and project execution: driving measurable growth, expanding product adoption, and building durable executive relationships across a complex, fast-moving account. This is a high-impact, high-trust, high-visibility role for someone who thrives in ambiguity, uses AI as a force multiplier, and brings the organization, commercial acumen, and technical fluency required to keep multiple workstreams moving with precision while helping Rokt deepen its foothold across the full Transaction Moment™.

What You'll Do:

• Own day-to-day strategic account management for your book of business, driving measurable growth, partner health, and expansion across multiple Rokt products.
• Act as the quarterback across internal and external stakeholders, coordinating product, commercial, operational, and technical workstreams to ensure fast, precise execution.
• Lead account planning and execution through disciplined use of Mutual Action Plans, Joint Business Plans, QBRs, and ongoing executive engagement.
• Build and maintain strong relationships with senior client stakeholders, including navigating high-pressure conversations with credibility, clarity, and commercial rigor.
• Use data, structured analysis, and AI-enabled tools to identify growth opportunities, improve program management, accelerate decision-making, and continuously optimize account outcomes.