PROGRAM SUPERVISOR-COACH
State of Arizona
ARIZONA DEPARTMENT OF CHILD SAFETY The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support. PROGRAM SUPERVISION COACH Job Location: Post of Duty will be within the Glendale/Phoenix/Peoria area Posting Details: Salary: $33.4616 hourly / $69,600.1300 annual Grade: 21 Closing Date: 10/22/2026 Job Summary: Under the supervision of the Supervision Coach Program Supervisor, this position serves the mission of DCS by assisting in building workforce member's proficiency in: safety assessment, clinical supervision, clinical case management, the DCS Management System, coaching in child welfare, and a culture of safety and learning. Job Duties: Provides direct coaching to workforce members regarding SAFE AZ, Protective Factors Framework, Youth Thrive, family engagement, clinical supervision, DCS Management System, coaching in child welfare, and building and maintaining a culture of safety and learning. Responsible for observation and feedback of clinical supervision and the use of the DCS Management System. Follows the standard work for Supervision Coaches. Provides case consultation as a practice expert. Facilitates training to new leaders and new coaches. Leads group learning activities with workforce members and peers. Meets at regular intervals with direct supervisor to foster continuous growth and development through coaching, observations, and feedback. Participates in individual development activities. Travels within region, county, and state as needed to fulfill job functions. Knowledge, Skills & Abilities (KSAs): Knowledge of:
- Federal and state laws/statutes related to child protection
- State and department policies, procedures, and standards related to child protection and supervision
- SAFE AZ, Protective Factors Framework, and Youth Thrive
- DCS Management System
- Qualitative and quantitative information gathering and evaluation techniques
- Relevant computer software products such as Microsoft Office
- Written and oral communication
- Teaching, coaching, and mentoring
- Applying the principles of safety science and a culture of safety
- Problem solving
- Providing feedback
- Creative and critical thinking
- Building Relationships
- Support the DCS mission and core values
- Adapt to change -Support others in continuous learning
- Identify assumptions and bias in themselves and others
- Take ownership and accountability for one's improvement
- Apply complex practice-related circumstances to the SAFE AZ Model
- Create and foster a safe work culture
- Make independent decisions
- Travel statewide
- Work after hours and on weekends when needed
- Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card
- Must be able to secure and maintain clearance from the CPS Central Registry.
- Requires possession of and ability to retain a current, valid state-issued driver’s license appropriate to the assignment. Employees who drive on state business are subject to driver’s license record checks, must maintain acceptable driving records and must complete any required driver training (see Arizona Administrative Code R2-10-207.12.)
- Paid sick leave.
- Paid vacation that includes ten (10) holidays per year.
- Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
- Competitive health and dental insurance plans.
- Life insurance and long-term disability insurance.
- Vision coverage.
- Short-term disability insurance.
- Deferred compensation plans.
- Supplemental life insurance.
- Employee wellness plans
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