Outside Commercial Sales Representative

Join the Revolution at Fireclay Tile!

Fireclay Tile is here to revolutionize the tile and design industry. By implementing an innovative digital platform paired with unmatched artisan-crafted products and client service, we've made it easier than ever to specify and purchase beautiful, sustainable tile sourced and handcrafted in the US. Our tireless commitment to innovation, transparency, and sustainability has not gone unrecognized. We aim to grow 25-35% annually and are recognized as the first B Corp for how we use Business as a Force for Good. With an innovative product, an ambitious team, and an inspiring mission, we're changing the way you think about tile.

We're looking for driven sales professionals who want to be part of something biggera movement that empowers designers, builders, and homeowners to bring their visions to life. If you thrive on building relationships, closing deals, and making a difference, this is your opportunity to join a company that's setting new standards in the industry. Are you a sales professional looking for commercial sales jobs in the Great Lakes Region? Come join the makers who support the dreamers!

Why Chicago and the Great Lakes Region?

Chicagoland, Minneapolis, Detroit, and the surrounding Great Lakes region are a powerhouse of architecture and design, home to some of the most influential and forward-thinking firms in the world. From iconic skyscrapers to cutting-edge interiors, the city is a playground for those who live and breathe design. Fireclay Tile fits right into this landscapeour handcrafted, sustainable tile complements the area's rich architectural heritage while pushing the boundaries of modern design. We have had the opportunity to collaborate on many local landmarks, including the Obama Library, Salesforce Tower, and Hoxton Hotel. With an engaged and growing A&D community, a thriving real estate and hospitality sector, and an appreciation for artisan craftsmanship, Chicagoland is the perfect place to build a career with Fireclay Tile.

What We Offer:

• Competitive Compensation: With a base pay of $75K-$90K combined with commission, total earnings range from $90K-$140K in the first full year based on performance. In future years earnings can exceed $150K and higher. With no cap on commissions, you have the opportunity for unlimited earnings. Our comprehensive compensation package includes fantastic benefits, T&E, stock options, and more. Visit fireclaybenefits.com to see a detailed list.
• 401(k) Match: Build a career and plan for your future with a 4% 401(k) match on eligible pay.
• Personal & Professional Growth: Thrive in a culture committed to your development with group coaching, one-on-one career coaching, and extensive Sales Enablement resources. Access specialized, sales-focused training to grow within the organization.
• Additional Benefits: Flexible PTO, parental leave, health and wellness stipend, and competitive health benefits. We are committed to supporting our team both inside and outside of work.

The Team You'll Work With

As the Outside Commercial Sales Representative, you will work directly with our talented Commercial Sales team to network and build relationships with commercial architects, designers, brands, and contractors while providing exceptional account management all while loving to sell and loving tile. The Outside Commercial Sales Representative will ensure our customers have an industry-best experience. This role reports to the Director of commercial sales and is located in the Chicago Metro Area, spending 75% of your time in the field with clients in Chicagoland, Minneapolis Metro, Detroit, and surrounding areas. Our culture thrives on professional development, ongoing training, and opportunities for growth within the organization. This is a salary position and pays $75k-$90k.

You will be part of our highly collaborative 15-person commercial sales team across the U.S. as well as our full 60-person growing sales organization, responsible for managing your book of key accounts. Your compensation is directly tied to your success in maintaining active accounts, creating new project leads, and converting projects into quotes and book sales. You will be supported by a phenomenal team across Marketing, Sales, Client Support, Innovation, and Production to ensure all logistics and customer support are handled with VIP care. Our Sales & Client Support team is exceptional, and our use of technology leveraging Salesforce, Slack, Google Apps, and more is best in class, making you more productive and able to focus on what matters most.

Meet the Hiring Manager, Christy Gatchell! With over 10 years of commercial sales experience in tile, Caitlyn is passionate about mentoring and supporting the team to build meaningful relationships with customers. Caitlyn will leverage her deep knowledge of technical and customization methods to ensure the job is done beautifully and efficiently.

The opportunities you will have

• Sales Excellence: Meet and exceed sales targets while setting a new standard for initiative and efficiency.
• Client Engagement: Provide comprehensive support to clients, from responding to inquiries with detailed product, pricing, and delivery information to advising on design choices. This is an in-market role, and we expect you to be a high-performance networker who is with clients at least four days per week.
• Brand Ambassadorship: Represent Fireclay Tile's core values and commitment to U.S.-made sustainability by leading 15-20 product presentations and project reviews weekly at client offices, our future Chicago showroom (coming in Q4 2025), and networking events.
• Building a Network of Specifiers: Maintain client libraries with the most current and applicable products to ensure updated product assortment.
• Manage Travel & Entertainment Budget: Utilize a generous budget to travel and create unique client experiences that connect them to our brand and products.

Serving as a Fireclay Tile Brand Ambassador, representing our core values including:

Kindness Honesty Tread Lightly on the Earth Measure Twice, Cut Once Ganas (Desire)

Accountable to the B Corp standards, we take care of our People and our Planet while turning a Profit.

About You

• A well-connected entrepreneur who is eager to advance your sales career and grow an established book of clients in Chicago and surrounding markets.
• A top performer with a strong work ethic, excited to work in a fast-paced environment.
• A results-oriented professional who thrives in a high-energy, high-impact team.
• Experienced in new business development and client relationship management, with a love for networking.
• A self-starter who takes feedback well and provides constructive input.
• Tech-savvy and comfortable with emerging technologies, social media, and CRM tools.
• A strategic problem-solver who combines creativity and analytical thinking to deliver outstanding customer experiences and sales success.
• Highly organized with strong time management skills to attract and retain new clients while maintaining existing accounts.
• A customer-focused professional with exceptional communication and interpersonal skills.
• Experienced in Commercial Sales within the architecture and design industry.
• Comfortable meeting clients in Chicago daily, including same-day requests.
• Unafraid to get hands-on with building materials and manufacturing environments.
• Holds a Bachelor's Degree or equivalent experience.

TRAVEL: Travel to access your key market city centers, California (Fireclay HQ), Washington, or other places a few times a year will be required. Travel may be done via a variety of ways, including driving your car or a rental car, plane or train, public transportation including bus, subway, and other shared rides such as Taxi, Uber, or Lyft, bicycling, walking, running, or other means as deemed appropriate and safe. Ensuring you are following all safety precautions and the law during travel is essential.

WORK REQUIREMENTS: This is a full-time exempt position. Days and hours of work are approximately Monday through Friday; hours may vary, and some weekend work is required for events and supporting clients. This position often requires long hours and frequent early morning/evening work based on networking and client engagement events.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stand; walk; and stoop, kneel, crouch or crawl. The employee is occasionally required to sit and climb or balance. The employee must regularly lift and/or move objects up to 50 pounds.

The total compensation package for this position may also include other elements, stock options, and discretionary bonus in addition to a full range of medical, financial, and/or other benefits including a 4% 401(k