Seasonal Guest Relations Specialist:
$17 per hourLuttrell Staffing Group
Job Description
Job Description
Do you have customer service experience? Luttrell Staffing Group is currently hiring Customer Service Relations Specialist positions in Knoxville, TN.
Details for Customer Service Relations Specialist Position:
- $17 / Hour
- Full-Time | Short-Term Temp
- Zero Fees - you’ll never be charged for any screening service
- Fast Start Date
- Weekly Pay
- In-Office Position
Job Duties for Customer Service Relations Specialist Position:
- Respond to guest needs through phone, email, chat, and SMS with professionalism and empathy
- Use multiple computer systems to research and resolve issues quickly
- Strive for first-contact resolution while addressing guest inquiries
- Analyze situations and provide appropriate solutions or escalate when needed
- Support guests with orders, returns, shipments, billing, and account inquiries
- Maintain accurate records of guest interactions, feedback, and resolutions
- Develop knowledge of each brand’s merchandise and offerings
- Follow company policies and safeguard guest personal information
- Completes any other related tasks as needed
Qualifications and Desired Skills for Customer Service Relations Specialist Position:
- High school diploma required; associate or bachelor's degree preferred
- Minimum of 6 months customer service experience preferred; retail or hospitality background a plus
- Strong guest service and communication skills
- Proficient computer skills with knowledge of Google Workspace
- Skilled in organization, multitasking, and time management
- Analytical, detail-oriented, and effective problem solver
- Self-motivated and adaptable in a fast-paced environment
- Team-oriented with strong interpersonal skills
- Flexible to work varied shifts including nights and weekends
- Ability to sit for extended periods and lift up to 15 lbs
If you have the experience and skills we're looking for, apply to Luttrell Staffing today! Call or text View phone number on us.fitly.work. We are an equal-opportunity employer.
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