Practice Manager

Position Summary The Practice Manager manages, directs and coordinates ambulatory/physician office operations to provide cost-effective, quality patient care service. Benefits Competitive benefits starting your very first day. Our benefits go beyond the expected, with free career‑growing education programs and well‑being services to support you and your family through every stage of life. We believe our team is our greatest strength, which is why we offer a culture rooted in compassion, teamwork and flexibility so you can be present for your passions. Education & Career Growth Assistance Comprehensive Health & Wellness coverage and resources Financial & Retirement Planning with Company Match Excellent Company Culture and Work-Life Balance Family & Pet Support and more! Essential Functions Oversees a minimum of three practice sites, three billing providers, or an FTE count that exceeds ten employees. Establishes and maintains effective working relationships with physicians, employees, policy‑making bodies, third‑party payers, patients and the public. Organizes work, meets all required deadlines, delegates assignments and achieves goals and objectives. Develops and initiates, in conjunction with physicians and Orlando Health Physician Group leadership strategies for growth and development. Keeps Chief Operations Officer, Director of Operations, or Operations Manager informed of practice issues that impact patients, physicians and staff. Provides direction and leadership to all office staff. Participates in development and monitoring of budget including monthly budget monitoring and reporting of variances to senior leadership with plans to address variances. Facilitates monthly business review meetings with physicians and practice nursing leadership and develops action plans to improve operational and financial performance. Participates in conducting reimbursement analysis, including pay analysis, fee schedule analysis and revenue projections. Works closely with the office staff and billing service to monitor reimbursement. Continuous professional growth and development through educational programs, lectures, etc. Manages various personnel functions including hiring, work assignments, orientation, ongoing training, standards of performance, coaching plans, and disciplinary actions. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Participates in Quality Improvement activities as assigned. Knowledge of the organization, purposes, and policies of the community’s health systems sufficient to interact with other health care providers. Utilizes computer programs and applications to include significant report writing, medical manager, word‑processing, spreadsheets, database and general accounting. Requires knowledge of government regulations and compliance requirements. Must have knowledge of fiscal, human resources and employee development to ensure organization productivity. Establishes and maintains quality control standards. Education/Training Associate’s degree in a healthcare, business or related field; or three (3) years of directly related work experience may substitute for the Associates degree (in addition to the requirements listed in the experience section). Licensure/Certification None. Experience Three (3) years of experience in a lead role. #J-18808-Ljbffr