Community Services - Program Manager CSP Flexible Access and Support and Skilled Nursing Care C[...]

Description and Responsibilities Open Sky’s Community Supports Program is a Mass Health funded navigator service that provides case management and care coordination to individuals in the community. Individuals served in the program must have a mental health disorder or co‑occurring disorder and be considered at high risk for admission to a 24-hour treatment setting. The Program Manager operates within the philosophies of Harm Reduction, Motivational Interviewing and the Housing First Model to assist individuals in meeting their needs and foster empowerment for the persons served. They oversee the Community Supports navigation services, including hiring, supervising, mentoring, and evaluating navigators, and provide oversight of caseload management and staff assignments. They attend insurance provider meetings, develop collaborative relationships with providers, assess healthcare needs, and assist in the coordination and referral for healthcare services. Other Key Responsibilities Monitor the billing of each navigator and ensure productivity requirements are met. Oversee completion of all assessments and support plans according to prescribed timelines and specifications. Assist in the development and accomplishment of program goals and objectives. Work as liaison/advocate with employment programs, employers, therapists, doctors, and social security staff to assist persons served as needed. Qualifications High School Diploma, GED, or equivalent required. Valid driver’s license, acceptable driving record, and reliable vehicle with proof of insurance required. Minimum of two years’ professional or lived experience with housing supports and/or behavioral health required. Previous supervisory experience in a professional setting required. Benefits Of Working For Open Sky Excellent supervision (individual and group), professional development, and training opportunities. Generous paid time off plan – 29 days in the first year (including 12 paid holidays), increasing to 32 days in the second year and 43 days at maximum. Tuition reimbursement and reimbursed certifications for various human services training. Medical, dental, and vision insurance with prescription plan. 403(b) retirement plan with employer match. Life insurance (100% employer‑paid). Eligible employer for the Public Student Loan Forgiveness Program. Base Rate USD $26.56 per hour. Open Sky celebrates diversity and is proud to be an Equal Opportunity Employer. In compliance with federal and state employment opportunity laws, qualified applicants are considered for all positions without regard to race, gender, national origin, religion, age, sexual orientation, disability, veteran, or disabled veteran status. #J-18808-Ljbffr The Bridge of Central Massachusetts