Automotive Service Advisor | Heritage Mazda Towson

Automotive Service Advisor / Service Writer Heritage Mazda Towson is seeking an experienced, energetic individual to serve as an Automotive Service Advisor and Service Writer in our busy Service Department. The role involves greeting customers and consulting on vehicle service needs. Compensation & Opportunities Competitive compensation with unlimited earning potential Great opportunities for career advancement Positive, success-driven work environment Training and mentoring opportunities Responsibilities Provide customer service, including vehicle service care and manufacturer’s warranty specifications Schedule and manage service appointments and create service estimates Address and resolve customer complaints Qualifications Prior experience in automotive service writing (preferred) Working knowledge of basic car functions, characteristics, and operations Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedural manuals Basic MS Office knowledge, computer software, internet proficiency, and general mathematical skills Employee Advantage Health and financial benefits Training and mentoring programs Employee Purchase Program MileOne Support Fund NextMile Scholarship Program Employee Assistance Program Salary Range US$31,200.00 - $80,000.00 Location and Posting Zip Code 21093 Posted Internally and Externally #J-18808-Ljbffr MileOne Autogroup