Contract Manager - Business Operations Support Services

Job Description

Job Description

Tenacity is seeking a full-time Contract Manager in Fort Benning, GA. Employment under this position is contingent upon Tenacity Solutions' successful award of the contract.

Responsibilities:

The Contract Manager is responsible for the overall day-to-day management and performance of Business Operations Support Services supporting Fort Benning, Georgia. Responsibilities include

• Manage and oversee daily contract operations, personnel, schedules, work assignments, and customer support activities.
• Serve as the Contractor’s primary operational interface with the Contracting Officer (KO), Contracting Officer’s Representative (COR), and Fort Benning leadership.
• Have full authority to act for the Contractor on matters relating to daily contract operations and ensure an alternate Contract Manager is available when required.
• Ensure adequate staffing and resources are maintained to accomplish all PWS requirements during the required hours of operation.
• Coordinate and oversee support for Annual Work Plan (AWP) development, including work planning, execution tracking, resource requirements, funding analysis, and leadership reporting.
• Oversee the collection, review, reconciliation, analysis, and reporting of work management and sustainment funding data within GFEBS.
• Ensure accurate and timely tracking of work orders, projects, funding, transactions, and related data supporting installation planning, programming, budgeting, and execution.
• Monitor ePRISMS and BUILDER Sustainment Management System activities to ensure real property, facility, equipment, condition assessment, floor plan, and space utilization data are accurate, current, and auditable.
• Oversee Information Technology accountability activities, including tracking Government IT assets, software, system points of contact, reporting requirements, due-outs, and eMASS artifacts.
• Establish and maintain effective quality control processes and ensure compliance with the Contractor’s Quality Control Plan (QCP), PWS performance requirements, and Government quality assurance requirements.
• Review contract deliverables, reports, data products, and other work products for accuracy, completeness, timeliness, and compliance before submission to the Government.
• Coordinate preparation of monthly, quarterly, annual, and ad hoc reports and ensure required reports and deliverables are submitted within established deadlines.
• Identify performance issues, data discrepancies, staffing concerns, and other potential contract risks; develop and implement corrective actions to prevent recurrence.
• Attend post-award conferences, periodic progress meetings, and other Government meetings as required, providing status updates and addressing operational issues.
• Coordinate with Government personnel and other Contractor/subcontractor personnel to resolve issues and maintain continuity of operations.
• Monitor employee compliance with applicable Fort Benning, Army, DOD, security, safety, OPSEC, AT, IT, CAC, and other Government requirements.
• Ensure contractor personnel complete required training, background screening, network access, and installation access requirements applicable to their duties.
• Ensure all contractor personnel maintain professional conduct and appropriately identify themselves as Contractor employees when performing work for the Government.
• Track and report Contractor and subcontractor labor hours and related manpower information in accordance with contract requirements.
• Maintain appropriate contract records, operational documentation, performance information, and supporting data.
• Provide reports and other information requested by the Government and support the development of reporting schedules established following contract award.
• Foster a professional, responsive, and customer-focused environment while maintaining compliance with all contract requirements.

Experience Requirements:

• Bachelor’s degree or equivalent combination of education and directly relevant experience.
• 3-5+ years of DOD/Army facilities, financial management, work management, engineering systems, or program operations experience.
• Direct hands-on experience with GFEBS Plant Maintenance/work management.
• Experience analyzing large data sets and resolving data, work-order, project, or financial discrepancies.
• Experience with Army work orders, maintenance operations, project tracking, facilities sustainment, or real-property management.
• Experience analyzing operational and financial data and identifying and resolving data, work-order, project, or funding discrepancies.
• Experience interfacing with Government customers, KOs, CORs, program leadership, and senior stakeholders.
• Experience with ArMA, cProjects, ePRISMS, BUILDER SMS, eMASS, HQIIS, DAIS, FSM, or GIS.
• Previous Army DPW, IMCOM, or comparable installation-support experience.
• Advanced Microsoft Excel skills and strong technical writing/reporting capability.
• Experience briefing Government customers and senior management.
• Demonstrated experience assuming responsibility for an active operational program and maintaining continuity of services, staffing, deliverables, and customer support.

Work Authorization:

Must be a U.S. citizen and able to successfully satisfy applicable DoD/Army personnel suitability, background investigation, CAC, network access, badging, and installation access requirements.

Allocation:

Full time, 40 hours per week, 7:30am-4pm Monday-Friday

Tenacity Solutions, LLC is a Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA-certified 8(a) firm delivering high-impact solutions to federal and state government clients. We operate in complex, mission-critical environments and provide reliable, data-informed execution that keeps operations running and improving. From secure IT environments and network operations to data-driven decision support and critical operational services, Tenacity brings the discipline, speed, and precision required to perform in high-pressure settings. Whether enabling mission continuity, improving system performance, or streamlining workforce operations, our focus is always on outcomes that matter, executed with accountability, adaptability, and purpose.

Company Description

Tenacity Solutions, LLC is a Certified Service-Disabled Veteran-Owned Small Business (SDVOSB) and SBA-certified 8(a) firm delivering high-impact solutions to federal and state government clients. We operate in complex, mission-critical environments and provide reliable, data-informed execution that keeps operations running and improving. From secure IT environments and network operations to data-driven decision support and critical operational services, Tenacity brings the discipline, speed, and precision required to perform in high-pressure settings. Whether enabling mission continuity, improving system performance, or streamlining workforce operations, our focus is always on outcomes that matter, executed with accountability, adaptability, and purpose.