Contract Manager, Clinical Supply Chain (workflow management)

Contract Manager, Clinical Supply Chain (workflow management)

Location: Telecommute

Job Type: Contract

Salary: $40.00 - $46.96 per hour

Work Hours: 9 to 5

Education: High School

Job Summary

Company's Development Supply Chain (DSC) is responsible for delivering end-to-end clinical supply chain capabilities, ensuring the seamless planning, manufacturing, and global distribution of clinical trial materials. This Contract Manager, Clinical Supply Chain (DSCL Support Role) will provide operational and technical support to Development Supply Chain Leads (DSCLs), enabling efficient execution of supply planning, material management, and process improvement activities. The role is a hands‑on, execution‑oriented position focusing on New Product Introduction (NPI) processes, SAP workflow management, and continuous improvement initiatives. It offers the opportunity to gain cross‑functional exposure within the clinical supply network and contribute to Company's innovation ecosystem in product and process development.

Responsibilities

• Operational and Technical Support
  • Serve as the primary operational support for DSCLs in executing clinical supply chain activities across programs.
  • Establish and maintain processes for receiving, triaging, and tracking DSCL requests, including:
  • NPI management for Not for Human Use (NHU) device, packaging activities, and GMP bulk pack Drug Product (DP) workflows.
  • PWO conversions for bulk clinical DP and NHU device/packaging orders in SAP.
  • SAP material creation and obsoletion workflows for DSCL‑owned SKUs (NHU device, NHU packaging, GMP DP bulk pack).
  • Coordinate SAP SKU creation and lifecycle management, ensuring data accuracy and compliance with established procedures.
• Documentation and Process Control
  • Manage Clinical product temperature excursion support forms (TE forms) – oversee authorship, routing, and documentation workflows in Veeva Vault.
  • Centralize and manage shipment requirements updates and transportation lane requests in partnership with Global Distribution.
  • Support deviation, change control, and CAPA access within site framework, as capacity allows.
• Cross‑functional Collaboration
  • Partner with Product Delivery Teams (PDTs), Manufacturing, and Global Supply Chain to ensure end‑to‑end supply readiness and risk mitigation.
  • Participate in NPI and cross‑functional planning meetings to represent DSCL operational needs.
  • Contribute to continuous improvement projects, dashboards, and metric tracking to enhance visibility and process efficiency.

Qualifications

• Doctorate degree or Master degree and 3 years of experience or Bachelor degree and 5 years of experience or Associate degree and 10 years of experience or high school diploma / GED and 12 years of experience and previous managerial experience directly managing people and/or experience leading teams, projects, programs or directing the allocation of resources
• 5+ years of progressive experience in clinical supply chain management, planning, or manufacturing, within a regulated biopharmaceutical environment (experience with GXP guidelines).
• Strong working knowledge of SAP (order release, material master data, process work order (PWO) conversions, and SKU management).
• Proficiency with Smartsheet, Veeva Vault, and enterprise resource planning tools.
• Demonstrated ability to manage multiple priorities, triage operational requests, and drive process efficiency.
• Strong analytical, problem‑solving, and data management skills with keen attention to detail.
• Excellent communication and interpersonal skills to interface effectively across multiple functions.
• APICS, ISM, or Lean/Six Sigma certification preferred.

Skills

Good Laboratory Practices (GLP), Good Clinical Practice (GCP), Good Manufacturing Practices (GMP), Supply and Demand, Inventory Management and Optimization

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact View email address on apply.j-vers.com.

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short‑term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Qualified applicants in San Francisco with criminal histories will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.