Customer Service Representative - State Farm Agent Team Member

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Benefits:

• Licensing paid by agency
• 401(k)
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Bonus based on performance
• Flexible schedule

ABOUT OUR AGENCY: I opened my agency in 2012 and currently lead a team of 20. I've spent my entire career with State Farm, beginning as a team member before earning the opportunity to open my own agency. I'm a proud Georgia Southern graduate, live in the Atlanta area, and enjoy golfing, spending time outdoors, and making memories with my three kids.

Giving back to our community is an important part of who we are. Our agency proudly supports Roswell Alive at 5, sponsors local football and softball teams, and stays actively involved in school activities throughout the community.

Our agency offers health benefits, a 401(k), licensing costs paid up front, unlimited time off for our sales team, 12 paid days off annually for our service team, and quarterly team outings and holiday celebrations. We believe in rewarding hard work while creating opportunities for long-term growth and maintaining a healthy work-life balance.

Our culture has a fun, energetic, and team-oriented vibe. We enjoy spending time together both in and outside of the office, but we also have high expectations for performance and accountability. I'm looking for someone who is a self-starter, motivated to succeed, and eager to grow. We provide plenty of opportunities, but we're looking for people who are ready to take initiative and build a rewarding career.

ROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Luka Cline - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.


Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS:

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

Compensation: $20.00 per hour


Ready to Launch Your Career?

We are a very busy office and are looking for our next great team member. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We want to work alongside those who are equally committed to excellence and personal achievement. If you want to work in an environment that is fun, challenging, and rewarding, then Luka Cline - State Farm Agent may be the right fit for you!
About Our Agency

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, Health Insurance, and Renters Insurance.
• Our office is located in Roswell GA.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.