Overnight, Security Operations Center Dispatcher IN-OFFICE, NON-REMOTE

Security Operations Center Dispatcher

This position is required to be in-office in Marietta, GA. No remote opportunities are available.

Based in Atlanta, GA, EyeQ Monitoring provides industry-leading security and business intelligence solutions to a variety of business sectors throughout the US.

We are seeking a Security Operations Center Dispatcher to become an integral part of our team. The selected individual will patrol and secure assigned premises through the use of surveillance technology from our Command Center - identifying key risks to staff and patrons.

Here at EyeQ, people matter. Any new team members we bring on have to live and breathe our core values, just like we do.

We value trusted partnerships.

We believe in the value of transparent, reliable and growing relationships with our team and customers and turn away people and businesses that don't fit.

We build to last.

We focus on long-term solutions and spend requisite time to ensure our solutions will work the first time.

We take the hill.

We are excited to take on challenging work, find new solutions and technology frontiers, and attack problems others are scared of; as such, we celebrate failing fast, being transparent, and working with people who we trust to run up those hills with us.

We enjoy the journey.

We take our customer needs but not ourselves seriously; Our work is a part of our life we want to enjoy unapologetically; We are proud of the mission we are entrusted with and the team we get to serve with every day.

Responsibilities:

• Monitor premises to prevent theft, violence, or infractions of rules
• Thoroughly examine alarms from sites to verify threats
• Warn violators of premise rules and regulations
• Request emergency personnel for high risk situations

Requirements:

• High school diploma or equivalent
• Fluent in the English language
• Authorized to work in the United States
• Available for evening and overnight shifts
• Accepted candidates will be required to complete an online survey as well as drug and background checks

Experience:

• Call Center Customer Service or Support: 1 year (Preferred)
• Security or Loss Prevention: 1 year (Preferred)
• Security guard license (Preferred)

Compensation + Benefits:

• Full-time
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

Qualifications:

• Previous experience in security, law enforcement, or other related fields, preferred
• Familiarity with security equipment and surveillance technology
• Ability to handle overnight work requirements
• Strong attention to detail
• Full use of neck, arms, back, eyes, etc. to view multiple screens at once and pivot to each quickly
• Ability to sit stationary for extended periods of time with minimal breaks
• Ability to type efficiently, quickly and effectively