Employee Experience Specialist

Employee Experience Specialist

Position Summary

We are seeking a proactive and people-focused Employee Experience Specialist to support employee engagement, recruiting, onboarding, performance management, compliance, and people operations. This role partners with leaders and employees to create a positive workplace culture, improve the employee experience, and ensure consistent HR practices across the organization.

Key Responsibilities

Employee Experience & Engagement

• Coordinate employee recognition, engagement, and culture initiatives.
• Gather employee feedback through surveys and recommend improvements.
• Support communication and programs that strengthen employee satisfaction and retention.

Talent Acquisition & Onboarding

• Manage recruiting activities, including job postings, candidate coordination, and interview scheduling.
• Partner with hiring managers throughout the hiring process.
• Lead onboarding activities to ensure a positive and successful new hire experience.

Performance & Development

• Support performance review processes and employee development initiatives.
• Track training completion and identify development opportunities.
• Provide guidance and resources to managers on employee growth and performance.

HR Operations & Compliance

• Maintain employee records and HR systems with accuracy and confidentiality.
• Support benefits, leave administration, onboarding, offboarding, and employee changes.
• Assist with compliance, policy updates, and documentation management.

Employee Relations

• Serve as a resource for employee questions and workplace concerns.
• Support investigations, documentation, and policy interpretation.
• Promote a professional, respectful, and inclusive work environment.

Process Improvement & Analytics

• Identify opportunities to improve HR processes and employee experience programs.
• Track key workforce metrics and prepare reports for leadership.
• Support the use of technology, automation, and AI tools to improve efficiency.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field preferred.
• 3-5+ years of experience in HR, Employee Experience, People Operations, or a related field.
• Experience with recruiting, onboarding, employee relations, compliance, and performance management.
• Strong communication, organizational, and problem-solving skills.
• Ability to handle confidential information with discretion.
• Experience with HRIS platforms and Microsoft Office applications.
• HR certification (SHRM-CP, PHR, or similar) is a plus.

Physical Requirements

• Regular use of a computer, phone, and video conferencing tools.
• Occasional walking throughout office or operational facilities.
• Ability to occasionally lift up to 25 pounds.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.