Treatment Coordinator

Redwood Dental

Job Description

Treatment Coordinator – Redwood Dental of Troy

We’re looking for a Full-Time Treatment Coordinator to join our team in Troy! We’re seeking a well-rounded, highly capable candidate who can confidently manage treatment coordination, support patients throughout their care, and help keep the front office running smoothly.

Schedule

Monday–Friday: Full-time schedule totaling 40 hours per week
Two Saturdays per month: Saturday coverage is required
Friday: When working a Saturday, you will have Friday off that week

Responsibilities

Welcome patients and provide an exceptional patient experience
Present and explain treatment plans to patients
Discuss treatment costs, financing, and payment options
Help patients understand their recommended treatment and next steps
Coordinate appointments and treatment schedules
Follow up with patients regarding recommended treatment
Verify insurance benefits and assist with insurance-related questions
Maintain accurate patient records and documentation
Work closely with the clinical team and office leadership
Support the overall success and efficiency of the front office

Ideal Candidate

We’re looking for someone who is:

Well-rounded and highly organized
Confident communicating with patients
Comfortable discussing treatment plans and financial information
Experienced in dental treatment coordination or a similar dental front-office role
Detail-oriented and able to multitask
Professional, dependable, and patient-focused
A strong team player who can take initiative and work independently

We’d love to welcome someone who is passionate about helping patients and enjoys being part of a supportive, collaborative dental team. If you’re looking for an opportunity where you can make a difference and grow with the practice, we’d love to hear from you!

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Vacancy posted 9 days ago

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