Student Success and Assessment Coordinator

Student Success and Assessment CoordinatorThe School of Pharmacy seeks an experienced Student Success and Assessment Coordinator to support programmatic assessment, accreditation, student success, data analysis and reporting, and assessment operations. The Coordinator works collaboratively with School leadership, faculty, staff, and students to facilitate systematic assessment of student and program outcomes and to support data-informed continuous quality improvement.This position is responsible for coordinating assessment activities; maintaining and analyzing student and program outcome data; supporting accreditation reporting and documentation; monitoring student academic performance and progression; and coordinating School-level examinations, surveys, and other assessment activities.Characteristic job tasks and responsibilities include:Track milestone metrics specific to pharmacy program, as identified by the Dean;Identify students struggling with rigorous pharmaceutical science coursework early and coordinate target interventions or tutoring;Coordinate the collection and analysis of programmatic data to meet Accreditation Council for Pharmacy Education (ACPE) standards;Administer and track performance on standardized pharmacy benchmarks;Analyze internal examination data to provide Dean and faculty with item analysis and reliability reports;Compile, evaluate, and report longitudinal data on student performance and partner with Dean to translate assessment findings into actionable programmatic changes;Develop and implement a variety of learning strategies to help facilitate the educational process;Meet one on one with students for test taking strategies;Review school life balance by discussing approaches to being success in school (i.e. healthy eating, sleep review, study habits, etc.);Assist with student anxiety issues that a student may be experiencing regarding testing or in the classroom;Manages and facilitates program activities, to include classes, training, conferences, seminars, and/or other special projects;As appropriate to the nature and objectives of the individual role, provides student advisement and support services, coordinates curriculum, and serves as student liaison and advocate with faculty and staff;Develops and maintains records and databases on student and program activities, materials, equipment, and supplies;Writes, edits, and coordinates development of course catalogs, promotional materials, educational materials, training manuals, newsletters, and/or brochures, as appropriate to the program;Promotes and preserves the mission of LECOM;Demonstrates knowledge and understanding of accreditation processes, governing body responsibilities and overall operation of the institution;Effectively communicates with affiliated organizations, consultants, vendors, etc. in all matters of mutual importance;Acts as departmental representative with faculty, staff, students, and visitors in a professional, friendly manner;Maintains FERPA / confidentiality concerning student information/grades and their security in accordance with applicable law and Institutional Policy and Procedure;Maintains professional appearance and pleasant demeanor at all times;Participates in designated Institutional activities;Other duties as needed / assigned by the Dean and/or his/her designee to maintain efficient and effective daily operations;Contribute directly to the Mission of LECOM embodying the essence of Osteopathic Principles and Practices by assisting with Institutional fundraising and participating in the LECOM Scholarship Auction;Participate in scholarly activity so to enrich and broaden the student learning experience; andCommit to being a representative of LECOM by being actively involved in the community, including, but not limited to, serving on Boards, participating in community fundraisers and overall outreach.Minimum requirements include:Experience with programmatic assessment, accreditation, and continuous quality improvement;Experience with student success, academic progression, remediation, or early-alert programs;Experience administering standardized or programmatic examinations and assessments;Advanced Microsoft Excel skills and experience with data visualization, statistical, or business intelligence tools such as Power BI, Tableau, SPSS, R, or similar applications;Strong computer literacy with MS Office Suite (Word, PowerPoint, Excel…etc.) and accurate data entry skills;Experience with assessment, examination, survey, or learning management systems;Excellent organizational skills;Ability to be self-reliant and follow instructions;Coordinator must have sound decision making capabilities and the ability to work independently and as directed by the Dean;Capable of assuming responsibility; initiating appropriate action; and maintaining confidentiality;Possess excellent grammar, writing and proofreading skills;Ability to work in a fast paced environment that requires multitasking;Effectively using interpersonal and communications skills including tact and diplomacy;Effectively using organizational and planning skills, including, but not limited to, attention to detail and follow-through;Assessing and prioritizing multiple tasks, projects, and demands;Maintaining confidentiality of work related information and materials;Establishing and maintaining effective working relationships;The ability to accept work requests from other managers and supervisors in a respectful and cooperative manner and to independently answer such requests;The ability to work cooperatively and collegially with others, consistent with a workplace of dignity and respect and EEO rules and regulations;The ability to devote full attention and energy to the important work of LECOM in a timely fashion; andBe able to be flexible to accept other duties needed/assigned for the Institution's needs.Minimum qualifications include:Education and experience equivalent to: a master's degree in education, educational assessment, data analytics, statistics, education research, health professions education, public health, business administration, or a related field is required. A minimum of three (3) years' work experience in a business, industry or higher education environment is preferred.Successful candidate must possess efficient and effective verbal and written communication skills, multi-task and problem solve, prepare reports and be proficient in Microsoft Word, Excel and other various internet resources to properly support and promote the mission of LECOM.