Inbound Stocking Expert NYC

Inbound Stocking Expert NYC

Target

Lower East Side, 400 Grand St

Base pay starts at $17.75/hr.

Health Insurance, Dental Insurance, PTO, 401K

As a Guest Advocate, no two days are ever the same, but a typical day will most likely include the following responsibilities:

• Create a welcoming experience by authentically greeting, every guest every time.
• Make a connection with guests by engaging in friendly and genuine conversation throughout each transaction; asking open ended questions about the guest's shopping experience and using those questions to assess, understand, and determine how to tailor your approach.
• Welcome guests into self-checkout and provide assistance as needed.
• Scan and bag all guest items efficiently, neatly, and in compliance with food safety standards and company best practices.
• Work efficiently to minimize guest wait time while maintaining guest service and accuracy.
• Make the guest aware of current and upcoming brand launches, store activities, and events.
• Speak to the benefits of the REDcard with every guest and assist them through the application process.
• Understand and show guests how to use Wallet and the other features and offerings within the Target App.
• Be familiar with all fulfillment services, and know how to direct the guest to enroll, activate, and use them.
• Attempt every return and follow register prompts, be empowered to make it right for the guest while following Target's policies and procedures.
• Make it right for the guest by de-escalating any negative situations and recover the guest shopping experience while following Target's policies and procedures.
• Deliver easy and seamless service to all Order Pick Up, Drive Up, Registry, and Photo guests.
• Maintain a clean, clutter free work area (including gathering abandoned items, baskets, and hangers)
• Stock supplies during store open hours while being available for the guest.
• Say thank you after every guest interaction and be sure every guest leaves satisfied with their shopping experience.
• Demonstrate a culture of ethical conduct, safety, and compliance.
• All other duties based on business needs.

We might be a great match if:

• Working in a fun and energetic environment makes you excited
• Providing service to our guests that makes them say I LOVE TARGET! excites you
• You enjoy interacting with people all day and making things easy for others
• You aren't looking for Monday thru Friday job where you are at a computer all day
• The good news is that we have some amazing training that will help teach you everything you need to know to be a Guest Advocate. But there are a few skills you should have from the get-go:
• Communicating effectively, including using positive language and attentive to guests needs
• Welcoming and helpful attitude toward guests and other team members
• Attention to detail while multi-tasking
• Willing to educate guests and sell products and services
• Learn and adapt to evolving technology needs
• Work both independently and with a team

Target is hiring for a Inbound Stocking Expert NYC Position in Lower East Side, New York City.