Bene-Care: Medicare Sales Representative

Medicare Sales Representative

Department: Medicare Division

Reports To: Medicare Division Manager

FLSA Status: Exempt

Employment Status: Hybrid Full-Time

Salary: Base Salary + Uncapped Commission | $65,000 - $80,000 Expected First Year Earnings

Schedule: Full Time | M–F

About Us

Bene-Care is a family-built, service-driven partner in full-service insurance and workforce solutions. Based in Rochester, NY, we've helped businesses thrive through custom strategies across benefits, property & casualty insurance, payroll, HR, and TPA services. We take a consultative, service-first approach to every client relationship and pride ourselves on innovation, accountability, and long-term growth.

Position Summary

The Medicare Sales Representative is responsible for educating Medicare-eligible individuals on their healthcare coverage options while building lasting client relationships through consultative sales and exceptional service. This role combines company-provided leads with an established client base while continuing to grow your own book of business through referrals, community involvement, and company-generated opportunities. Success in this role comes from building trusted relationships, providing exceptional service, and becoming a valued resource within the community.

Essential Duties and Responsibilities:

• Build relationships with prospective Medicare beneficiaries and guide them through their coverage options
• Educate clients on Medicare Advantage, Medicare Supplement, Prescription Drug Plans, and related products
• Conduct client consultations by phone, virtually, and in person to identify coverage needs and recommend appropriate solutions
• Follow up on company-provided leads while actively developing referral relationships and prospecting opportunities within the community
• Attend networking events, educational seminars, community events, and other business development opportunities as needed
• Maintain accurate client records within agency systems and document all client interactions
• Ensure compliance with all CMS regulations, carrier requirements, and company policies
• Deliver exceptional customer service throughout the sales and enrollment process while fostering long-term client relationships
• Maintain strong personal initiative, professionalism, and commitment to providing outstanding client experiences
• Perform additional sales or administrative duties as assigned

Minimum Qualifications (Knowledge, Skills, and Abilities):

• Active NYS Health Insurance License preferred; licensing sponsorship available for qualified candidates
• Medicare insurance experience is preferred but not required. Candidates with a proven track record in sales, relationship management, or customer service who demonstrate a strong work ethic and willingness to learn are encouraged to apply.
• Strong communication, interpersonal, and presentation skills
• Ability to build trust and establish long-term client relationships
• Self-motivated with the ability to manage multiple prospects and prioritize daily activities
• Strong organizational skills with excellent attention to detail
• Proficiency in Microsoft Office applications; Word, Excel, Outlook
• Ability to work independently while contributing to a collaborative team environment
• Comfortable learning new products, regulations, and technology platforms
• Professional demeanor with a commitment to integrity and client-first service

Why Bene-Care?

At Bene-care, we believe taking care of our employees is just as important as taking care of our clients. As an independent, family-owned agency with more than 45 years of serving our community, we've built our reputation on trust, education, and personalized service.

When you join our team, you'll receive the support and resources to build a successful career, including paid training, licensing assistance for qualified candidates, quality leads, and ongoing coaching from experienced professionals. We foster a collaborative culture where your success is celebrated, your growth is encouraged, and the relationships you build with clients truly matter.

If you're motivated by helping others, enjoy building meaningful relationships, and want unlimited earning potential while making a real impact, we'd love to hear from you.

Physical Demands:

Primarily office-based with regular computer, phone, and document processing activity. Occasional lifting of light office materials (up to 25 lbs).

Work Conditions:

This role is based at Bene-Care's office, offering a collaborative workspace with modern tools, adequate lighting, ventilation, and comfortable temperatures.

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Bene-Care is an Equal Opportunity Employer and complies with ADA regulations as applicable.