CRM Manager
Soft2Bet
Are you ready to own CRM strategy and execution in one of the most dynamic regulated markets in the U.S.? Soft2Bet , a fast-growing international iGaming and sports betting group, is seeking a CRM Manager to lead lifecycle strategy for the New Jersey market. This role is focused on driving engagement, retention, and long-term player value through data-driven customer journeys and personalized, compliant marketing. Work Mode: 100% On-site (Hybrid, Remote not available) The Role As a CRM Manager , you will own CRM strategy and execution for this key U.S. market, from onboarding and engagement through retention and reactivation. You’ll design localized, personalized campaigns across email, SMS, push, and onsite messaging, working closely with product, content, and data teams to deliver compliant, high-performing customer experiences. What You’ll Do Develop and implement localized CRM strategies tailored to the New Jersey market across email, SMS, push, and onsite messaging. Own and optimize the customer journey across onboarding, engagement, retention, churn prevention, and reactivation. Plan, execute, and analyze campaigns with a strong focus on personalization, segmentation, and performance metrics. Collaborate with product, design, content, and data teams to deliver cohesive and impactful user experiences. Track and report on key CRM KPIs, including retention, conversion, CLV, and churn, and translate insights into action. Ensure all CRM activities comply with U.S. regulatory standards and responsible gaming practices for New Jersey. Serve as the primary point of contact for CRM initiatives in the New Jersey region. 3+ years of CRM experience, ideally within iGaming or digital entertainment. Strong understanding of the U.S. market, especially New Jersey consumer behavior and regulatory requirements. Hands-on experience with CRM platforms such as Braze, Optimove, Salesforce, or similar systems. Solid data analysis skills, including A/B testing, segmentation, and performance reporting. Excellent communication, stakeholder management, and organizational skills. Proactive, self-motivated, and comfortable managing projects independently. Experience with customer lifecycle strategy in regulated markets. Familiarity with onboarding, retention, and reactivation campaign design. Experience collaborating with cross-functional teams in a fast-paced digital environment. Background in iGaming, sports betting, or digital entertainment. Bonuses : Discretionary, performance-based Time Off : Generous PTO policy Perks : Partially subsidized in-office breakfasts and lunches Culture : Collaborative, international team that celebrates milestones and wins together Growth : Professional development and ownership within a scaling organization Soft2Bet is proud to be an Equal Opportunity Employer. We believe diverse perspectives make us stronger and provide equal employment opportunities to all applicants regardless of race, color, religion, gender identity, sexual orientation, national origin, disability, veteran status, or any other protected characteristic. #J-18808-Ljbffr Soft2Bet
$120k - $135k
...CRM Manager New Jersey, United States Are you ready to own CRM performance in one of the most dynamic regulated markets in the U.S.? Soft2Bet is a platform provider delivering casino and sports betting brands. With a performance-first approach, the company combines...SuggestedFull timeWork at officeLocal areaRemote work$65k - $75k
...supportive and inclusive environment where every team member can thrive and contribute to our collective success. Client Relationship Manager Overview: We are seeking a relationship-driven professional with a background in sales, account management, and/or high-touch...SuggestedHourly payFull timePart timeSummer workLocal area$25 - $32 per hour
...ensure projects close cleanly. The Opportunity Your role exists to manage complexity. Data erasure and data center projects require tight... ...closeout and billing. Maintain System Accuracy Keep ERP, CRM, and project tracking tools accurate and current. Complex projects...SuggestedHourly payFull timeMonday to Friday- ...Housing and Equal Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role: The Client Service Manager (CSM) oversees the overall Sales and Service functions, and ensures that all operational functions are completely and properly...SuggestedWork at officeLocal areaWork from home
$24 - $26 per hour
...The Client Service Manager is the main liaison between the clients and the Bergen Logistics warehouse teams, office, and technical staff. They provide responsive, friendly, and helpful customer service to our high-profile clients. The Client Service Manager strong interpersonal...SuggestedHourly payWork at officeLocal areaFlexible hoursShift work$144k - $184k
Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their...Worldwide- ...SpecialtyRx takes pride in delivering personalized care and quality pharmacy services. NOTICE: SpecialtyRx is seeking Client Service Manager located in the surrounding areas of Nassau & Suffolk) The Client Service will be servicing and overseeing the relationship with...Local areaLong distance
$18 - $22 per hour
...Client Success Manager Location: Hackensack, NJ Company: Kaizen Fitness Job Type: Full-Time Compensation: $8-22 per hour, bonus 5% of monthly new business revenue Industry: Health & Wellness / Fitness Experience Level: Entry to Mid-Level (12 years experience) At Kaizen...Hourly payFull timeShift work$85k - $125k
...Jersey, United States About Us At Alteva RCM, we're dedicated to helping healthcare providers thrive through expert revenue cycle management, strategic insight, and innovative solutions. We're always looking for passionate, driven professionals who want to make a...Temporary workWork at officeFlexible hours- ...customer priorities, expectations, and sensitivities. Account Coordination & Collaboration Work closely with Key Account Managers, Customer Success, Operations, Technical Services, and other relevant teams to ensure service delivery is fully aligned with commercial...Local area
- ...Client Service Manager Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial...Work at officeImmediate startRemote workFlexible hours
$85k - $95k
...align with what you're looking for in your next career? Then consider joining our amazing team! JOB OVERVIEW: The Relationship Manager in EPIC Private Client is responsible for providing exceptional service and guidance to a group of private clients by providing...Hourly payFull timePrivate practiceLocal area$100k - $130k
...Company Description Tech Tammina LLC Job Description Position to fill: Client Relationship Manager Industry IT Services Location: Jersey City, NJ, USA Salary range: US$100k-130k base + Commission. Job Description: Our client is currently seeking...Permanent employmentFull time$95k - $112k
...Opportunity: We're growing FAST and seeking a Customer Success Manager to become a trusted advisor to customers and own the success of... ...on customer expectations Be highly organized with strong CRM and territory management skills Participate in customer...Full timeRemote workFlexible hoursShift work$70k - $80k
...Customer Success Manager Mobile Health is a market leader in occupational health and employment-related screening services across the... ...strategic recommendations. Maintain accurate account records in CRM systems and prepare reports on client engagement, account...Work at officeRemote workMonday to FridayFlexible hours$31.2k - $78.65k
...Client Success Manager For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global... ...Utilize various data sources, including customer surveys, interviews, CRM, and LMS data, to assess the engagement score for the portfolio...Full timeLocal areaRemote workFlexible hours$2,077 per week
...the relevant parties and eligible consumers for enrollment into managed care health plans. Enhance communication and collaborative relationships... ...to support outcome measurements. Record case notes into the CRM. Identify opportunities for health promotion and illness...Full timeContract workShift work$80k - $140k
...Oversee all sales activities such as planning and budgeting, managing, and building customer relationships. Provide bid phase shipping... ...Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word) and CRM tools preferred. Bilingual in Korean and English (...Full timeWork at office$65k - $70k
Position: Client Engagement/Business Development Manager Location: New Rochelle, NY (Fully on-site) Salary: $65K-$70K + Bonus Growing... ...management, outbound networking 2-4 years’ experience in a Salesforce CRM (or Similar) environment. Experience working with a fast-paced,...Work at office$70k - $82.5k
...integrated full-service solutions leverage a 99-year legacy in event management as well as new technologies to deliver moments that matter.... ...• Ability to quickly learn and navigate event management, CRM, project management, and other internal/external business systems...Full timeContract workWork experience placementWork at officeLocal area3 days per week$64.5k - $182.9k
...Customer Success Manager III This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship... ...customers and priorities simultaneously. Experience using CRM and Customer Success platforms to manage customer engagement...Remote jobLocal areaVisa sponsorship$129k - $193.4k
...hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The...Full timeFor contractorsWork at officeRemote workHome officeFlexible hoursShift workDay shift- Soft2Bet in New Jersey is seeking a VIP Manager to own a portfolio of high-value players, delivering premium, personalized service that... ...iGaming group with a focus on responsible gaming, collaboration with CRM/Marketing, and opportunities for growth. This onsite role in...Afternoon shift
- ...Description Key Responsibilities: - Manage and mentor BDC team members, including recruitment, training, and performance evaluation... ...strategy. - Implement and manage lead management systems, CRM tools, and sales software. - Analyze sales data and market trends...
- ...Business Relationship Manager The Business Relationship Manager functions as a critical partner for one or more teams, creating and leading strategies to increase branch deposits, market share, and profitability. In this role you will: Support the Bank's "People...Work at officeLocal areaWork from home
$95k - $115k
...Opportunity Lender, and a member of the Federal Deposit Insurance Corporation. About this role : The Business Relationship Manager functions as a critical partner for one or more teams, creating and leading strategies to increase branch deposits, market share,...Full timeWork at officeLocal areaWork from home$80k - $88k
...place for you! We are looking for a skilled Customer Success Manager to join our Enterprise Accounts team and make a significant impact... ...and implement follow-up processes Experience working with CRM systems Independent problem-solving skills and adaptivity to...Remote workHome officeFlexible hours- ...delivering excellent customer service. Required Qualifications: High School Diploma or GED required. Minimum of 2 years management/supervisory experience or suitable related experience in the area of customer service to the public required. Ability to lift...Full timeWork at office
- ...Prominent AM Law 200 law firm seeks a Business Development Manager to join the Marketing Department located in New Jersey. This position... ...practice group goals, leverage contact relationship management (CRM) system. Qualifications: Strong administrative, organizational and...Work at office
- ...KPIs, and drive an exceptional player experience with regulatory compliance. You will lead an international team, collaborate with Marketing, CRM, Payments and Compliance, and implement segmentation and loyalty programs to maximize lifetime value. #J-18808-Ljbffr Soft2Bet
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