Automotive Customer Service Team Member

Tuffy Automotive Service Franchise

Tuffy is one of the largest automotive service franchises in the country, and we are always looking for qualified individuals to join our team of automotive service professionals.

Our Mission Statement

To provide the best automotive repair service in the industry through a continuous commitment to quality and customer service.

There was a time in America when you either did it right or you didn't do it at all. Your work was your reputation. Character was forged from a solid job well done — again and again. At Tuffy, we still do things the old-fashioned way. The right way. In fact, Tuffy offers full-service automotive maintenance and repair with a guarantee on parts and labor that you can take to any store. Because to us, there's only a right way. Tuffy. Done Right. Period.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tuffy Corporate.

Job Summary

We firmly believe that our success is a direct reflection of our dedication to customer service. If you consider yourself to be an outgoing, self-motivated customer friendly individual with a customer-focused attitude and work ethic, Tuffy is the right team for you.

Benefits

401(k), Bonus based on performance, Competitive salary, Dental insurance, Employee discounts, Free uniforms, Health insurance, Opportunity for advancement, Paid time off, Training & development, Vision insurance, Wellness resources

Flexible scheduling with the possibility of a 4 day work week. Willing to train good people. Paid holidays and paid time off. Careers advancement opportunities - we are always looking to promote from within! Closed on Sundays. Competitive compensation with bonus incentives.

Responsibilities

• This position is the first team-member to connect with incoming customers, and the last to communicate with them on their way out.
• Answer phones.
• Schedule appointments.
• Cash customer out.
• Provide a high-level of customer satisfaction.
• Automotive experience is not required.

Qualifications

• Maintain a positive, energetic attitude throughout the day.
• Ability to learn and implement our customer service systems
• Ability to learn computer software.
• Strong organizational skills.
• Valid driver's license with an acceptable driving record

If you are a hard worker and can easily connect with customers, we invite you to apply for the position today and join our team! Compensation: $16.00 - $24.00 per hour