Quality Assurance Engineer II, Prime Tech

QA Engineer

Get ready to do something big! Over 100 million paid members in 24 countries around the world enjoy the many benefits of Prime, including the best of shopping and entertainment from Amazon. In the U.S. that includes unlimited access to award-winning movies and TV episodes with Prime Video; unlimited access to Prime Music, Prime Reading, Amazon Photos, Twitch Prime; early access to select Lightning Deals, one free pre-released book a month with Amazon First Reads, and more. Prime members can also get deep discounts on select popular products at Whole Foods Market plus an additional 10 percent off hundreds of sale items. Prime was built on the foundation of unlimited fast, free shipping and members receive Prime FREE One-Day Shipping and Prime FREE Same-Day Delivery in more than 8,000 cities and towns, two-hour delivery with Prime Now in more than 30 major cities and unlimited Free Two-Day Shipping on more than 100 million items. Our systems are invoked in every physical good purchase made worldwide through Amazon.

Key Job Responsibilities

Our QAEs test code at both the service and user level, using a variety of black box, gray box, and white box testing techniques. As a QA Engineer, you will innovate our test strategy across multiple dependencies, locales and device types and implement highly scalable automation to enable both UI (web and device level) and back end testing. You will work to be able to understand software internals, debug complex problems including performance bottlenecks, and write automated tests in and/or using existing automated tools. QA Engineers work with Software Development Engineers and Business Owners to understand business drivers and technical implementation of features. QA Engineers also work with groups such as Product Management, User Interaction, and Customer Support to understand customer usage models and develop test plans and suites that approximate real-world environments and regression tests. You must have experience in diagnosing project release problems and taking corrective action, such as escalating as needed, to resolve and achieve results. Our QAEs are also responsible for driving our software development process toward quality-centric methodologies and for reporting on test progress, metrics, and issues.

A Day in the Life

A QAE II’s role at Prime and Amazon involves building and writing test strategy documents, creating test plans, driving test execution along with peers and stakeholders (SDM, QAM, QAE, SDE, TPM, PM etc.) writing test automation using top-notch inbuilt testing frameworks, debugging and reporting. A QAE II on the team is also required to participate in hiring and mentorship of peers and junior employees.