General Manager

Additional Information

Job Number 26053737

Job Category Property Leadership

Location 425 Water St, Portsmouth, Virginia, United States, 23704 VIEW ON MAP (

Schedule Full Time

Located Remotely? N

Position Type Management

Expiration Date: 06/19/2026

Additional Information: This hotel is owned and operated by an independent franchisee, Shamin Hotels. The franchisee is a separate company and a separate employer from Marriott International, Inc. The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment. If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

Description

Lead with purpose. Build great teams. Create unforgettable experiences.

At Shamin Hotels, we’re not just running hotels—we’re building experiences that people remember and teams that people are proud to be part of.

We’re looking for a Hotel General Manager who leads from the front, takes ownership, and genuinely cares about both people and performance. If you thrive in a fast-paced environment, love developing others, and get energy from creating exceptional guest experiences—you’ll fit right in.

What You’ll Do (and Own)

As a General Manager, this is your hotel—your team, your culture, your results.

Lead & Inspire

Build, coach, and develop a high-performing team

Create a culture where people feel supported, challenged, and proud of their work

Lead by example—whether that’s celebrating wins or stepping in to support during busy moments

Run the Business

Oversee all day-to-day operations (front desk, housekeeping, F&B, maintenance, and more)

Keep your finger on the pulse of the hotel—what’s working, what’s not, and where to improve

Use data (occupancy, RevPAR, guest scores) to drive smart decisions

Elevate the Guest Experience

Set the tone for service—warm, responsive, and genuine

Resolve issues quickly and thoughtfully

Look for ways to go beyond expectations and create memorable stays

Drive Financial Performance

Own your budget and performance

Identify opportunities to grow revenue and manage costs

Partner with sales to bring business through the door

Be the Face of the Hotel

Build relationships in your local community

Represent your hotel with pride—internally and externally

Collaborate with partners, clients, and brand teams

Qualifications

What Makes You a Great Fit

You live our core values:

Team Up – You build strong relationships and help others succeed

Own It – You take responsibility and lead with accountability

Passionately Serve – You care deeply about people and the experience you create

You also bring:

Strong leadership experience in hotel operations (GM, AGM, or similar)

A track record of driving results—both people and financial

Confidence in decision-making and problem-solving

The ability to balance the big picture with the day-to-day details

A hands-on leadership style—you’re not afraid to roll up your sleeves

Why Shamin Hotels?

A Company That Invests in You

We’re proud to promote from within and create real career paths—not just jobs. With 70+ hotels and growing, your next opportunity is always within reach.

Benefits That Support Your Life

Medical, dental, vision, disability, and pet insurance

401(k) with company match

Paid time off + holidays

Travel discounts across major hotel brands

Gym and lifestyle perks

A Culture That Feels Different

We’re family-founded and people-focused. That means:

Leaders who care

Teams that support each other

A place where your voice matters

Our Story

Shamin Hotels started with one bold decision in 1978—when P.C. Amin and B.N. Shah took a chance on a struggling hotel and built something special. Today, we’re the largest hotel owner-operator in Virginia, but we’ve never lost that entrepreneurial spirit.

Bi-weekly, Bonus potential, Medical- Dental- Vision- STD/ LTD- Vol Life. $130,000- $150,000

This company is an equal opportunity employer.

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