UFC GYM Fitness Sales Manager

Overview GENERAL SUMMARY: The Fitness Sales Manager is responsible for ensuring a positive customer experience personally and through Coach’s supervision. Fitness Sales Manager are responsible for delivering great member service along with Private Training and Supplement revenue. As needed, they address member concerns, employee relations issues, and oversee scheduling and time-keeping activities. On a regular basis, they communicate and enforce Company and Club policies and procedures. Fitness Sales Manager are responsible for the successful attainment of revenue goals pertaining to Private Training and Supplements. This position requires 7 day a week availability including both morning and nights. Responsibilities Sell and conduct Private Training & Small Group Training with Members Sell training sessions, execute an effective prospecting strategy, conduct guest tours, and be responsible for completing sales of staff when needed through the Turn-Over process Service Intro PT packages, build value, and re-sign clients on full programs to hand off to the coaching staff Engage in member prospecting in person and digitally to generate complimentary appointments to sell personal training programs Ensure accurate administration of client Programs, supplement purchases, measurement tracking, and workout programs Arrive on time, prepared and attentive for training appointments Assist in revenue-generating activities, including but not limited to: complimentary workouts, supplement booths, body fat tables, seminars, workshops Responsible for achieving monthly revenue objectives set forth by the Company with regards to Private Training and Supplements Review daily club sales performance and individual employee performance statistics with the Fitness Manager, Vice President and staff to identify issues and clarify behaviors needed to achieve club sales goals Administer company policies as they relate to the sales process Independently schedule and manage client appointments to ensure optimal time management and service delivery Coordinate directly with clients to arrange sessions, meetings, or service visits according to their availability and needs Maintain up-to-date scheduling records and make adjustments to accommodate changes or cancellations Responsible for managing personal client scheduling and calendar coordination Oversee the full scheduling lifecycle for individual client appointments Work with the Fitness Manager to ensure coaches are productive, revenue and service goals are communicated, and the Club remains on track to attain daily, weekly and monthly financial goals Set monthly, weekly and daily goals and objectives in alignment with Company goals; conduct regular meetings with coaches to review performance and operations Handle member service matters such as tours of the Club, explaining services offered by the Coaching Department, signing members up for training agreements and appointments; mediate member issues when appropriate Perform administrative and housekeeping duties within assigned areas as needed Alert Operations staff of repairs and maintenance needs; conduct daily facility walk-throughs Supervise coach sales activities; review agreements and prepare daily paperwork; ensure compliance with club procedures and monitor club systems and employee performance Organization Relationships The Fitness PT Sales Admin reports to the Fitness Manager and/or General Manager. They will communicate and enforce all Policy and Procedures with the Coaching Team. Duties require interaction with all club members and employees. Required Qualifications Knowledge, skills & abilities – In-depth knowledge of Personal Training techniques from assessment to program design, and sales Ability to operate and adjust all Fitness equipment Knowledge of company policies, practices and procedures, including emergency and safety procedures Strong interpersonal and communication skills; able to demonstrate and maintain a friendly, enthusiastic and positive attitude Strong customer service focus; responds professionally to requests and inquiries from guests, members and staff Understands and follows oral and written instructions; communicates clearly and concisely Strong organizational skills; basic record-keeping abilities; can organize and prioritize multiple tasks Computer proficiency with basic skills in Microsoft Word and Excel Adhere to meal and rest break periods and must clock in and out for all shift times Required Experience: Minimum of one certification from a UFC Gym recognized organization; Current CPR/AED certification; High school diploma or GED; Four-year degree in a related field (preferred); Minimum 2 years of related experience; Experience in management/employee relations preferred Physical Requirements: Ability to stand regularly; lifting up to 45+ lbs; required to perform duties including lifting, bending, reaching, squatting, spotting, and prolonged standing/walking Benefits and Compensation Benefits include: bonus based on performance, health, dental, vision insurance for eligible employees, wellness resources, tuition assistance, training & development, employee discounts, and other listed perks Competitive salary range: $80,000.00 - $120,000.00 per year Opportunity for advancement; paid time off; flexible schedule; free uniforms Additional Information This position description describes the general nature and level of work being performed. It is not intended to include all duties and responsibilities. The order of duties is not significant. This franchise is independently owned and operated; applicants should direct employment inquiries to the franchise location. If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment, please contact us at View phone number on click.appcast.io or View email address on click.appcast.io. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to UFC Gym. #J-18808-Ljbffr UFC Gym - Downtown Pittsburgh