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Spa Therapist

Fairmont

Job Description
  • Provide professional massage therapy, body treatments, and wellness services in accordance with hotel spa standards, treatment protocols, and applicable licensing requirements
  • Conduct guest consultations to assess wellness needs, preferences, contraindications, and treatment recommendations appropriately
  • Maintain treatment rooms, equipment, linens, and spa areas in a clean, sanitized, and organized condition
  • Ensure guest comfort, privacy, and confidentiality throughout all spa experiences
  • Educate guests on spa services, wellness recommendations, retail products, and home care suggestions as appropriate
  • Maintain accurate service documentation and treatment records in accordance with company procedures and applicable regulations
  • Follow all sanitation, infection control, workplace safety, and professional licensing standards
  • Assist with spa setup, preparation, and operational support as assigned
  • Promote spa services, wellness offerings, and retail products professionally and responsibly
  • Respond promptly and professionally to guest requests, questions, and service recovery opportunities
  • Support spa events, VIP experiences, wellness programs, and promotional initiatives as assigned
  • Maintain professional appearance, demeanor, and conduct consistent with luxury hospitality standards
  • Participate in required trainings, meetings, and continuing education as operationally required
Qualifications: Qualifications
  • Current Louisiana Massage Therapy License required if performing massage therapy services
  • Additional spa, esthetics, or wellness certifications preferred depending on assigned services
  • Previous spa, wellness, massage therapy, or luxury hospitality experience preferred
  • Strong guest service and interpersonal communication skills
  • Knowledge of massage techniques, wellness treatments, anatomy, contraindications, and spa sanitation standards
  • Ability to maintain professionalism, discretion, and guest confidentiality at all times
  • Ability to work independently and collaboratively within a team-oriented environment
  • Professional appearance and polished demeanor required
  • Ability to work flexible schedules including mornings, evenings, weekends, holidays, and extended shifts as operationally required
  • High school diploma or equivalent preferred
  • Must be legally authorized to work in the United States
Additional Information

All your information will be kept confidential according to EEO guidelines.

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Vacancy posted 1 day ago
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