Remote Manager, Contact Center Training
University of Miami
- Remote job
The University of Miami is seeking a Manager for Contact Center Training to lead and develop training programs for UHealth Connect. This remote position involves optimizing patient access services while ensuring alignment with organizational goals and best practices. This role requires a Bachelor's degree and a minimum of 5 years of relevant experience. The ideal candidate will excel in operational management and organizational development while fostering a proactive team environment. #J-18808-Ljbffr University of Miami
$105k - $125k
...Health is the first point of contact for our members and... ...caliber clientele. As a Manager, Contact Center and Systems Operations you... ...services). You will oversee our remote Concierge Receptionist (CR)... ..., escalation patterns, and training needs Partner with Regional...Remote workTrainingFull timeImmediate startMonday to Friday$18.07 - $24.12 per hour
...Preferred candidates will have experience or training in a hospital or clinic setting as a... .... FTE: 0.6 Possible Remote/Hybrid Option: Shift Rotation:... .... For full details, refer to your benefit summary or contact our HR Service Center at (***) ***-****.Remote workTrainingPart timeWork from homeFlexible hoursShift workNight shiftWeekend work- ...networks, the full-time BPO Manager will manage vendor... ...performance improvements in a remote setting. Key... ...Serve as the primary contact for BPO partner sites,... ...Workforce Management, Training, and Quality teams to align... ...Proficiency in contact center platforms and workforce...Remote workTrainingFull time
- ...support a growing Consumer Products Account team, the fully remote Contact Center Supervisor will manage and coach Customer Service Representatives (CSRs),... ...while preparing schedules and participating in staff training. Key Responsibilities: Provide coaching and feedback...Remote workTrainingWork at office
- ...Senior Manager, Contact Center The Senior Manager, Contact Center is responsible for providing strategic direction and daily oversight to... ...Lead Customer Service Excellence initiatives, including training, onboarding, and development programs to enhance patient experience...Remote workTrainingTemporary work
$112.32k
...Customer Care Workforce Manager Work Location: LA... ...The Customer Care Call Center Workforce Manager is responsible... ...experience in a contact center environment. 3+... ...supporting multi‑site or remote contact center teams. Familiarity... ...for hiring, cross‑training, and resource...Remote workTrainingTemporary work- ...colleagues at DXC.comThe Workforce Management (WFM) Manager is responsible... ...portfolio of Life & Annuity contact center operations supporting... ...Operations, Client Management, Training, Quality, HR, Technology,... ...workforce functions in hybrid, remote, and global operating...Remote workTrainingMinimum wageFull timeTemporary work
- ...talented Sales Supervisor for our remote Orkin Customer Contact Center. Must have the ability to work a flexible... ....Must be available to attend training Mon - Fri from 9am - 6pm ESTMust reside... ...and customers alike. The Pest Management Industry is growing - and is a recession...Remote workTrainingLocal areaHome officeFlexible hoursAfternoon shift
$130k - $140k
...DescriptionThe Senior Outbound Sales Manager provides strategic leadership... ...recruiting, onboarding, training, and retention practices... ...outbound, inside sales, or call center environments Proven ability... ...to take up to three flexible remote days per month. Our office is...Remote workTrainingWork at officeVisa sponsorshipFlexible hours$750 per month
...Navitus Health Solutions Manager, Workforce Management Navitus... ...performance across the contact center. This role oversees all aspects... ...systems. They are responsible for training associates on WFM technology... ...Bonus Program – up to $750! Location: Remote, US...Remote workTrainingWork experience placementWork at officeFlexible hoursShift work- ...Clinical Services to lead a crisis services team in a dynamic contact center. The role focuses on clinical oversight, brief interventions,... ...will collaborate with center leadership on service delivery, training, and evaluating outcomes, while maintaining compliance and...Remote jobTraining
- ...Call Center Manager This is a remote position. Location: Remote (U.S.-based preferred) Reports to: Chief... ...equivalent), including alignment on KPIs, training quality, and coverage expectations... ...response times and increase first-contact resolution Identify...Remote workTrainingFull time
$200k - $250k
...roadmaps for customer care, contact center, and customer success platforms... ...automated Customer Success Manager lifecycles. Integrate... ...related experience, education/training, as well as market indicators... ...time with your coworkers. Remote roles exist, and when a posting...Remote workTrainingContract work$81.89k - $122.84k
..... This position involves managing a team of maintenance staff... ..., including scheduling, training, and performance evaluationsDevelop... ...employmentFTE:1Possible Remote/Hybrid Option:Shift... ...to your benefit summary or contact our HR Service Center at (***) ***-****.SummaryLocation...Remote workTrainingFull timeFor contractorsInterim roleLocal areaWork from homeFlexible hoursShift work$112.7k - $193.2k
...Strategic Account Executive manages ongoing client... ...enjoy the flexibility to work remotely * from anywhere within the... ...typically with direct client contact (not call center) and partnership with brokersBuild... ...service needsMentoring and training new Strategic Account ExecutivesYou...Remote workTrainingMinimum wageOngoing contractFull timeContract workWork experience placementWork at officeLocal area- ...coaching, support, and performance management to ensure team success and... ...to one of our physical contact center locations. Position Responsibilities... ...teams including QA, Training, IT, and Recruiting. Manage... ...university. Experience managing both remote and on-site teams....Remote workTrainingFull timeTemporary workCasual workWork at officeLocal area
- The US Oncology Network is seeking a Contact Center Care Coordinator for Texas Oncology in the Dallas region. This remote role requires residency in Texas with occasional onsite training. You will coordinate care across patients, families and providers, ensuring timely...Remote jobTraining
$87.3k - $124.7k
...seeking an experienced PBM Call Center Manager to lead day-to-day... ...strong healthcare operations and contact center leadership experience... ...planning, staffing, scheduling, training, and operational readiness... ...expect in this roleWork remotely from home while leading and...Remote workTrainingFull timeFlexible hours$111.8k - $173k
...other.POSITION TITLESenior Manager, Specialty Customer Care TeamsPOSITION... ...in-office applicants or remote applicants residing in... ...D.C., with company-provided training to support the licensing process... ...outcomes.Utilize contact center technologies and CRM platforms...Remote workTrainingFull timeWork at officeLocal area$55k - $60k
...the primary point of contact for member services while... ...~Support onboarding, training, and ramp-up of new... ...~Patient Relationship Management (PRM) & Workflow Ownership... ...~2+ years of call center or contact center experience... ...~Location: Fully remote within the United States...Remote workTrainingFull time$60k
Spring-Green Lawn Care Corp in Plainfield, IL seeks a full-time Contact Center Sales Manager who will lead a dynamic team and drive sales growth for franchisees. This role combines remote flexibility with required on-site presence during key periods. The ideal candidate...Remote workTrainingFull time$3,000 - $5,000 per month
...best. We are seeking an experienced Remote Call Center Manager to lead our operations, drive... ...QUALIFICATIONS: · 5+ years of experience in a contact center environment, including at... ...Support: Access to company-led training, sales tools, scripts, and mentorship...Remote workTrainingFull timeContract workFlexible hoursWeekend work$25.3 - $34.1 per hour
...Assistant General Manager As an Assistant General Manager (AGM), you're a hands... ...to leading the hiring, training, and growth of Customer Service Associates... ...you require an accommodation, please contact our Associate Service Center at ****@*****.***. Wawa, Inc. is an...Remote workTrainingHourly payLocal areaFlexible hoursShift work$147.55k - $193.66k
...Oscar. We're hiring a Director, Managed Business Services to join... ...service covers multiple contact center, business process and configuration... ...Location: This is a remote position, open to candidates... ...creation of documentation, training protocols, and workflow design...Remote workTrainingFull timeContract workWork at officeShift work- ...assistance through the Support Contact Center. This role ensures the team... ...partners closely with the Training team to onboard new Level 1... ...directly to the Operations Manager for the Customer Support organization... .... This position is fully remote and accessible to residents...Remote workTrainingFull timeTemporary workFor contractorsSeasonal workLive inWork at officeLocal areaWork from homeHome officeWeekend work
- ...About the job Remote Call Center Supervisor The Call Center Supervisor... ...member of the Business Unit Management Team, the Call Center... ...new hire interviewing and training Address performance issues... ...service levels. Develop contact center policies and procedures...Remote workTraining
- ...USA, with a strong call center footprint and... ...financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced... ...Experienced Client Services Manager to manage client... ...with operations, QA, and training teams to resolve issues...Remote workTraining
$40k - $78k
...Client Service Manager – Gallagher | Remote (Whippany, NJ Zone) Job Summary Gallagher... ...clients in a shared call center environment. This remote role... ...or customer service Contact center experience (inbound/... ...perspectives, supported by training programs and career development...Remote workTrainingFull timeMonday to FridayFlexible hours- ...opportunities through training, professional certifications... ...through the daily management of a team of employees... ...serve as the primary contact for problem resolution... ...the customer contact center staff and follows policy... ...Thursday and working remote on Monday's and Friday...Remote workTrainingWork at officeMonday to Friday
- ...AvailableAbout the role:The Call Center Sales Manager is a highly strategic... ...center. This role goes beyond training and sales tools. It focuses... ...Management, and outsourced contact center partners, this individual... ...and work-life balance. Remote or field-based positions will...Remote workTrainingFull timeWork at office
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