Front Desk Manager - Moxy Charlotte

Moxy Crew MemberMoxy isn't your typical hotel—it's a stylish, playful, and social experience designed for the next-gen traveler. At Moxy, our crew does it all: check guests in, shake up cocktails, and create unforgettable stays with bold personality and warm hospitality.As a Moxy Crew Member, you're a hybrid of bartender, front desk agent, and vibe curator. You'll be the first and last point of contact for our guests, while also owning the energy at the bar. You keep things smooth, fun, and always on-brand.ResponsibilitiesGreet guests, check them in/out, and serve as their go-to contact throughout their stayManage a high performing team, ensuring brand standards and effective hotel operations are always metCreate a welcoming atmosphere in the lobby and bar areaHandle reservations, guest requests, and local recommendationsProcess payments and maintain accurate records (hotel + bar)Ensure all guests feel welcome, seen, and taken care of—Moxy styleHandle challenges with positivity and professionalismQualificationsPrior experience in hospitality, restaurants, or customer service preferredOutgoing personality and love for interacting with peopleComfortable multitasking across bar, front desk, and lobby spacesBasic knowledge of drinks and bar operations (we'll train you on the rest)Flexible schedule including nights, weekends, and holidaysTIPS or responsible beverage service certification a plusFamiliarity with POS and hotel management systems is a bonusBring your energy. Bring your style. Bring your Moxy.Apply now and join a team where no two shifts are ever the same.