Starbucks Lead Barista

ESSENTIAL DUTIES AND RESPONSIBILITIES
Primary duties and responsibilities include, but are not limited to, the following:
• Welcomes guests by determining their coffee interests and needs.
• Educates guests by presenting and explaining the coffee drink menu; answering questions.
• Sells coffees and coffee grinding and brewing equipment by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
• Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, expresso, expresso lungo, caffe latte, and cappuccino.
• Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. Advises Manager of inventory and par levels, assisting with placing orders as needed.
• Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs. Ensures Manager is aware of any repairs or equipment issues.
• Maintains safe and healthy work environment by following organization standards and sanitation regulations. Ensures staff is also following safety standards.
• Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining and improving the appearance of the store and coffee bar.
• Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
• Trains new baristas and ensures they are following Starbucks and company service standards.
• Assists the Manager in assigning work/tasks; gives feedback on team member performance to the Manager.
• Creates deployment plans for business needs by assigning Baristas to positions and creates break schedules.
• Puts away orders daily.
• Assists Manager with refunds/voids, breakdown of store for deep cleaning, and preparation for seasonal launches.
• Assists Manager with communications to team and upper management (Promotions, Shift Notes, etc.).
• Completes required certifications through Starbucks (Barista Basics, Barista Training, and Daily Operations).
• Assigns daily, weekly, and monthly cleaning tasks to Baristas and participates in these cleaning tasks.
• Any other duties as assigned within the scope of this position.

KNOWLEDGE/SKILLS/ABILITIES
• Consistently exhibits courteous, respectful, and appropriate communications and presents information in a concise and understandable format.
• Contributes to a positive work environment, fosters collaboration and provides a tangible contribution.
• Meet requirements of regular attendance in order to effectively complete job responsibilities in a timely manner.
• Ability of simple reading, writing, math, and task completion skills are required.
• Must have the following skills: compiling, coordination, following instructions, memorization, problem solving, independent judgment, and decision making.
• Flexible to work all shifts including holidays, nights, and weekend hours as business needs dictate.
• Must be a minimum of 16 years of age.

EDUCATION and/or EXPERIENCE
• Previous barista experience is required or any combination of education, training, or experience that provides the required knowledge, skills, and abilities.
• Must have completed introductory period as a GSR barista.

PHYSICAL DEMANDS
• While performing the duties of this job, the team member is constantly standing, frequently walking, reaching overhead, bending over, crouching, kneeling and balancing during the duration of their shift.
• Must be able to push/pull up to 50lbs occasionally.
• The team member will frequently have repetitive use of both hands and occasional light and firm/strong grasping motions as well as finger dexterity.
• Constant use of vision abilities is required including distance, depth perception, field of vision, and color vision.
• The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

WORK ENVIRONMENT
• Work performed indoors alone and frequently with and around others. Team Member will perform work face-to-face including verbal contact with others on extended shifts around computer equipment and other mechanical devices.
• The noise level in the work environment is usually moderate.
• Team Member may be exposed to slippery surfaces, fumes/odor and secondhand smoke.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.