Lead Supervisor II

Brand Ambassador

Maintains strong leadership presence on the sales floor to achieve sales targets and deliver an exceptional customer experience. Serves as a Brand Ambassador embodying Coach values and increasing brand awareness. Leads implementation of Company initiatives and support full operation of the business. Maintain a growth mindset for business and personal development initiatives.

Create Winning Teams/Drive Results: Establishes trust, maintains integrity, and supports an environment of collaboration within store and throughout the organization to promote a fair, positive experience, and an inclusive culture amongst the team. Monitor and analyze sales data, identify trends, and make recommendations to enhance store performance and implement individualized team development to increase overall customer experience. Exemplifies strong business acumen and executes forward-planned strategies to achieve leaderships initiatives surrounding store goals / KPIs. Supports the store with recruiting, interviewing, performance evaluation, high-level training as needed. Provides necessary feedback and guidance geared to improve individual performance on all levels; holds team accountable for achieving individual and business goals. Adheres to and enforces team compliance of Company policies and procedures in addition to store operational procedures.

Customer Focused (Internal and External): Assists in executing innovative strategies for exceptional customer experiences for both internal and external partners. Create a customer-centric culture that prioritizes customer satisfaction and mentor team on clienteling strategy to build long-term customer relationships to meet business goals. Provides HR and conflict resolution support to team and in district in absence of leadership team. Champions the company resources to support a healthy work environment for internals customer.

Qualifications & Requirements: 1+ years of equivalent experience in Managing Competitive Retail Space at the Lead Supervisor level. Can bend, reach, stretch as well as lift, carry and move at least 25 pounds and, at times, lift and carry product, cartons, props or fixtures up to 50 pounds. Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom.

Our Competencies for All Employees: Courage, Creativity, Customer Focus, Dealing with Ambiguity, Drive for Results, Interpersonal Savvy, Learning on the Fly. Our Competencies for All People Managers: Strategic Agility, Developing Direct Reports and Others, Building Effective Teams.

Coach. is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

Tapestry, Inc. will provide applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact Tapestry People Services at View phone number on click.appcast.io or View email address on click.appcast.io.

Base Pay Range: $16.00-$24.75. Tapestry will comply with minimum wage requirements and any other applicable pay laws based on city, county, and state regulations.

Here are some of the benefits that we offer: Medical insurance, Dental insurance, Vision insurance, 401 (K), Paid Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits.