IT Support Technician

Benefits: Health insurance Home office stipend Opportunity for advancement Paid time off Training & development Vision insurance 401(k) 401(k) matching Company parties Dental insurance Free food & snacks We are an outsourced IT firm specializing in mid/large sized law firms. We are expanding and need additional technical staff to help achieve our vision on a larger scale. Our firm is technically progressive and has a heavy emphasis on cloud, security, and excellent service. We also have a great culture where everyone gets along and has fun. The prerequisites for the position are: Friendly and professional customer service skills A strong desire to learn and advance in the IT field A bachelor’s degree in computer science, information systems or a related discipline; or an associate’s degree and two years of IT experience. Current Microsoft certifications a plus! Job duties will include: Assist end users with Microsoft Office and other applications Assist end users with installation of printers, scanners, webcams and other peripherals Troubleshooting remote access issues Provide mobile device support Build new desktop/laptop pcs from image or via automation Work on productivity related PowerShell scripts Work on endpoint aspects of projects Manage end user communications for assigned clients Coordinate actions with the Infrastructure Team on assigned clients Occasional work at client premises This is a full-time in office position with competitive benefits and compensation. We expect candidates to learn rapidly and progress upward in our organization. If you are looking for a professional IT career in a fun, fast paced environment with lots of opportunity for skill and career enhancement. #J-18808-Ljbffr