Territory Manager - Personal Lines

Position Summary Salary range $55,132.00 - $138,790.00 annually + bonus + benefits. Home-based role for candidates residing in Illinois. Requires travel primarily throughout the state. Position includes a company vehicle. Reports to a Regional Vice President, Personal Lines. Job Objective Represent our company to assigned agents. Develop a deep understanding of each agency's operations and use effective agency management to drive profitable multi-line growth for the organization. Responsibilities Achieve annual sales objectives for assigned territory based on the annual business plan using digital technology, face-to-face agency meetings, teleconferencing, and webinars. Manage overall agency relationships and business development from an all-lines perspective in collaboration with assigned underwriters. Conduct proactive outbound calls, agency visits with key partners, digital sales tools, and virtual webinars to drive new business quote activity and production. Hold agencies accountable for building a quality book of business, managing production, profitability, and relationships. Partner with business teams to build and maintain a sales plan, develop success plans with partner agencies to achieve production and profit goals. Assist Regional Vice Presidents with prospecting, appointing, and onboarding new agencies. Meet with agency principals to have agency development conversations to improve partnerships. Provide training to agencies and new hires on Encova products, business processes, product rules, rating procedures, underwriting, binding guidelines, and policy forms. Use CRM and other automated resources to manage contacts and opportunities in a timely, thorough manner. Achieve target wallet shares of an agency’s book, and target market shares for assigned territories. Analyze agency issues, determine appropriate responses, and resolve in a satisfactory manner. Coordinate service team meetings and support action plans. Attend industry events and support overnight travel as required. Other Functions Perform other duties as assigned. Qualifications Minimum one year of sales experience or applicable industry experience (claims, underwriting, etc.) preferred. Bachelor’s degree and prior insurance experience preferred. Equivalent combination of education and experience may be considered. Strong phone presence and experience with multiple outbound/inbound calls per day. Proficient with corporate productivity and web presentation tools, including online meetings & video conferencing. Ability to multi‑task, prioritize, and self‑manage time effectively. Experience with Microsoft Dynamics or similar CRM software preferred. Scheduling flexibility including occasionally working irregular hours. Knowledge of current business conditions, competition, and territory specific issues. Knowledge of insurance rules and regulations, policy, product, and service requirements. Strong verbal and written communication skills; formal and informal presentation skills. Strong consultative and negotiation skills; ability to persuade and influence others. Ability to interpret carrier/agency reports and metrics, identify trends, and use data for fact‑based conversations. Demonstrated creativity and strength in problem solving and developing solutions. Benefits Health, Dental & Vision Insurance Company‑provided life and income protection plans Eligibility to participate in a company incentive bonus program 401(k) Retirement Plan – 100% company match up to 7% on annual salary Paid Time Off, Paid Holidays, and Floating Holidays Flexible Work Arrangements – Hybrid and remote depending on the role Equal Employment Opportunity Encova Insurance is an EOE/E‑Verify employer. This position has been evaluated in accordance with the Americans with Disabilities Act. Encova Insurance makes every effort to reasonably accommodate disabilities to permit performance of the essential functions and candidates who need such accommodation are encouraged to seek it. #J-18808-Ljbffr