Trip Support Specialist

Trip Support Specialist

As a Trip Support Specialist, you will assist travelers throughout their journey by providing guidance, answering questions, and ensuring each step feels organized and stress-free. You will work closely with clients to understand their needs and support them from planning to return.

At Destiny&Co, we are committed to exceptional communication, personalized service, and creating memorable travel experiences.

Key responsibilities include:

• Respond to inquiries across email, phone, and messaging channels.
• Assist with itinerary changes, confirmations, and documentation.
• Provide clear destination information and requirements.
• Follow up before and after departures.
• Handle concerns with empathy, patience, and professionalism.

Benefits include:

• Fully remote with flexible hours.
• Travel perks and learning opportunities.
• Supportive team culture.
• Growth potential in the industry.

What we're looking for:

• Excellent communication skills.
• Detail-oriented and organized.
• Customer service experience preferred.
• Tech-comfortable and adaptable.
• Passion for travel and helping others.