Service Advisor / Shuttle Driver | Weekends Off | Valley Ranch (Irving)

Service Advisor / Shuttle Driver

Full-time

Department: Texas

Company Description

Christian Brothers Automotive

Benefits:

• Full Time.
• This is a great position to learn Service Advisor.
• Compensation Range is $16-$20 Depending On Experience.
• Closed Every Weekend To Spend Time With Family & Friends.
• Paid Vacation & Paid Holidays.
• Healthcare Benefits Available (If Full time).
• Matching Retirement Plans (If full time).
• Locally Owned & Operated.
• Discount for your car repair.
• On-Going Training & Career Advancement.
• Employee Appreciation Events.
• Chaplain Care Support Available.

Job Description

Job Title: Automotive Customer Service Representative / Shuttle Driver

Location: 600 Valley Ranch Pkwy South Irving, TX 75063

Job Overview: As a Customer Service Representative/Shuttle Driver with Christian Brothers Automotive, you will be responsible for providing safe and reliable transportation to and from our shop for our customers. You will drive our branded vehicle and are expected to adhere to all traffic laws and safety regulations. Additionally, you will provide excellent customer service by greeting customers, checking customers in and out, and ensuring the shuttle is clean and comfortable. You are the person that our customers see every time they make an investment into their vehicle, and because of these reasons, you play a significant role in building relationships with our customers.

Responsibilities include, but are not limited to:

• Check customers in and out of the current service system
• Answer phone calls and schedule appointments
• Providing safe shuttle service for our valued guests in our branded vehicle
• Treating our guests with the utmost respect under all circumstances and with a heart consistent with Christian Brothers Automotive
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Keep the facility clean and organized
• Assist other team members as needed with clerical tasks such as accounts receivable and filing paperwork
• Direct, coordinate, and participate in performing guest service activities as dictated by workload
• Assisting the shop with receiving, processing, incoming and outgoing parts and other errands as needed
• Notifies the service manager of any servicing the shuttle vehicle may require, such as oil changes, tires, cleaning, and general maintenance
• Keep the shuttle tidy and organized
• Follow all safety policies and procedures
• Other duties as assigned

Qualifications

Qualifications:

• Proven successful customer service experience is required; driven to serve others
• Must have strong interpersonal skills to effectively communicate with our staff, vendors, and customers
• Valid state driver's license
• Meet required insurance driving record parameters
• Enjoy a fast-paced environment and a Team mentality (we work hard but like to have fun doing it)!
• Ability to seek and accept coaching and direction
• Ability to multitask and meet deadlines
• Proficient with Microsoft Office Suite or related software

Physical Requirements:

• While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear
• The employee is occasionally required to balance, stoop, kneel, and/or crouch
• The employee must occasionally lift and/or move up to 50 pounds
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, color vision, and the ability to adjust focus
• Being dependable for a position that is Monday through Friday 7:00 a.m. – 6:00 p.m.

Additional Information

Christian Brothers Automotive (CBA) began in 1982 with the simple premise of providing precision auto repair with transparency, integrity and a philosophy of people first. All 270+ CBA locations offer a modern facility equipped with manufacture-level diagnostic equipment and the latest factory scan tools.

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

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