Business Support Analyst

Job Opportunity Pay Rate: $26.38 per hour Location: Johnston, RI Hours: 9am - 6pm (Mon Fri) Responsibilities: Facilitate the Treasury Implementation process for the Private Bank, supporting requests in a fast-paced, high-output environment. Maintain a positive and proactive attitude while addressing company concerns, ensuring each interaction reflects a commitment to exceptional service and customer satisfaction. Collaborate with a vibrant, high-energy team where contributions drive collective success and innovation. Suggest customer experience improvement opportunities and demonstrate the ability and willingness to drive these to completion. Apply and enforce risk mitigation controls. Escalate any exceptions to leadership and other concerned parties. Produce high-quality output and complete quality management duties as assigned. Execute additional tasks as required. Requirements: 5 years of relevant banking experience with an operations or customer service team. Ability to effectively communicate with Business Partners. Ability to plan and prioritize workload to meet critical SLAs. Experience implementing change and process improvements. Effectively handle multiple priorities with efficiency and accuracy. Proficient in data entry. Strong attention to detail. Effective customer service skills. Proficiency in Microsoft applications, including advanced Outlook, Excel, Word, and PowerPoint. #J-18808-Ljbffr Axelon Services Corporation