Sales Advisor

Job Description

Company Description Lee Perla is a high-end fine jewelry store located inside The Shops at Riverside in Hackensack, New Jersey. Since 2007, the store has focused on delivering exceptional service and premium-quality jewelry to a discerning clientele. Team members work in an upscale, customer-focused environment where attention to detail and professionalism are highly valued. The company emphasizes personalized service, product expertise, and long-term relationships with customers. Working at Lee Perla offers the opportunity to be part of a small, dedicated team in a luxury retail setting.
Role Description The Sales Advisor role is a full-time, on-site position based at The Shops at Riverside in Hackensack, NJ. Day-to-day responsibilities include welcoming customers, understanding their needs, and guiding them through fine jewelry selections with professionalism and care. The Sales Advisor will present product features and benefits, prepare sales transactions, and support after-sales services such as resizing, repairs, and special orders. The role involves maintaining an elegant and organized sales floor, monitoring inventory displays, and assisting with visual merchandising. The Sales Advisor will also participate in ongoing training, support promotional events, and collaborate with team members to achieve individual and store sales goals.
Qualifications

• Candidates should possess strong Interpersonal Skills and Customer Service abilities to build trust and deliver a welcoming, personalized experience.
• Candidates should possess clear and professional Communication skills, including active listening and the ability to explain product details and options.
• Candidates should possess proven Sales skills, with experience in consultative selling and meeting or exceeding performance targets.
• Candidates should possess Training-related skills, such as the ability to learn product knowledge quickly and share best practices with colleagues.
• Previous experience in luxury retail, fine jewelry, or high-end customer-facing roles is beneficial.
• Ability to work on-site full-time, including evenings, weekends, and holidays as needed.
• Strong attention to detail, reliability, and integrity in handling high-value merchandise and confidential customer information.
• High school diploma or equivalent required; additional education in business, marketing, or related fields is a plus.