Human Resources Manager

Job Description Job Description Human Resources Manager
In Our Own Voices, Inc. (IOOV)
Albany, NY | Full-Time | On-Site
Reports To: Fiscal Director

Build the Systems That Support the People Driving Change
In Our Own Voices, Inc. (IOOV) is an LGBTQ+ led nonprofit organization based in Albany, New York, advancing the health, safety, and liberation of LGBTQ+ people of color across the Capital Region and beyond.
We are a growing, mission-driven organization where our people are at the center of everything we do. We are seeking a Human Resources Manager who is ready to strengthen our internal systems, support our team, and help build a workplace rooted in equity, accountability, and care.
This is more than an HR role. This is an opportunity to shape culture, support staff, and build the infrastructure behind our impact .

About the Role
The Human Resources Manager leads both the strategy and day-to-day operations of HR at IOOV. This role oversees benefits administration, compliance, employee relations, and HR systems while serving as a trusted resource to staff and leadership.
You will play a critical role in ensuring our workplace is organized, compliant, supportive, and people-centered .
This role is ideal for someone who is detail-oriented, solutions-driven, and committed to building strong teams and systems .

What You’ll Lead and Drive
Benefits & Administration
Oversee all employee benefits including health insurance, retirement plans, disability, workers’ compensation, and voluntary benefits
Manage 401(k) administration including eligibility, enrollments, and contributions
Serve as the primary point of contact for employee benefit inquiries
Maintain accurate and up-to-date benefits records
Onboarding & Employee Experience
Lead new hire onboarding and orientation, including benefits enrollment
Ensure a smooth, organized, and welcoming onboarding process
Maintain personnel files and onboarding documentation
Payroll Coordination & Vendor Management
Partner with payroll to ensure accurate deductions and benefits processing
Serve as liaison with benefits brokers, vendors, and third-party administrators
Manage escalations related to benefits, COBRA, and claims
Leave Administration & Compliance
Administer FMLA, ADA, disability, and other leave programs in compliance with regulations
Track and manage leave requests and documentation
Ensure timely COBRA notifications and compliance
HR Operations & Employee Records
Maintain accurate, confidential, and compliant employee records
Process employee status changes, separations, and terminations
Track and manage PTO balances and usage
Employee Relations & Organizational Support
Serve as a trusted resource for staff and leadership
Support conflict resolution and promote a positive workplace culture
Ensure HR practices align with organizational values and compliance standards

What You Bring
Required
Associate’s degree and 2–3 years of human resources experience
Strong knowledge of HR operations and employee benefits administration
Ability to work independently and manage multiple priorities
Strong communication, interpersonal, and problem-solving skills
High level of discretion and ability to handle confidential information
Preferred
Bachelor’s degree in Human Resources or related field
Experience in a nonprofit or mission-driven organization
Experience with HRIS systems and data management

Why Join IOOV
At IOOV, we know strong organizations are built by strong people systems.
You will:
Play a key role in shaping workplace culture and staff experience
Be part of a growing organization rooted in equity and justice
Help build systems that support staff, strengthen retention, and drive impact
Work alongside a team that values purpose, accountability, and community

Work Environment & Physical Requirements
Office-based role with regular computer use
Frequent interaction with staff, vendors, and partners
Ability to lift up to 50 pounds as needed

Equal Opportunity Employer
In Our Own Voices, Inc. is committed to building an inclusive and equitable workplace. We strongly encourage applications from Black, Indigenous, and people of color; LGBTQ+ individuals; people with disabilities; and those with lived experience in the communities we serve.
All qualified applicants will be considered without regard to any protected status.
Company Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive. Company Description In Our Own Voices, Inc. (IOOV) is a nonprofit organization dedicated to serving the needs of LGBTQ+ communities, with a focus on people of color. Our mission is to enhance the health, wellness, and overall quality of life for LGBTQ+ individuals through advocacy, support services, and community-building activities. We offer a wide range of programs, including health services, mental health support, youth services, and cultural events, all aimed at fostering a safe, inclusive, and equitable environment. At IOOV, we are committed to promoting social justice and empowering marginalized communities to thrive.