Desk Estimator

Desk Estimator

Our Desk Estimator prepares scopes and estimates for reconstruction and emergency services on site, scoping losses, creating estimates using Xactimate software, and securing the project. The Desk Estimator's primary responsibilities are to create estimates using estimating software, for reconstruction and emergency services from 3D scans and Project Director scopes. Collaborate with clients to gain estimate and invoice approval.

This is an in-office role at our Cleveland location.

The ideal candidate will have:

• Bid Accuracy: Strong attention detail, reducing errors and omissions.
• Higher Win Rates: Ability to create more competitive and professional bids faster.
• Time Savings: Ability to free up project managers to focus on active jobs

Responsibilities:

• Meet all service standards set forth by the client or the company.
• Estimate each loss using a 3rd party estimating software, Xactimate or Symbility (as required).
• Utilize internal review process
• Ensure each project achieves a minimum gross profit margin as determined by company standards.
• Complete estimates within 24 hours of assignment
• Communicate and document any change orders and insurance supplements.

Competency Knowledge, Skills and Abilities:

• Knowledge of technology (iPhone, iPad, computer)
• Customer Service Skills
• Ability to learn and operate our primary operating systems: RMS, Xactimate, Symbility, MICA and additional systems as requested
• Ability to create documents
• Ability to answer and communicate with customers over the phone and face to face
• Ability to work independently and / or with a team
• Ability to participate in an on-call schedule
• Ability to work within hazardous environments safely
• Maintain a level of confidentiality

Education and Experience:

• Experience with Xactimate and/or Symbility required
• Bachelor's Degree or equivalent industry experience
• Customer Service experience

Physical Requirement:

• Must be able to communicate and converse with customers over the phone and face to face
• Must be able to stay in a stationary position up to 80% of the time
• Constantly operates a computer

Since 1966, Paul Davis has been serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work!

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Compensation: $55,000.00 - $75,000.00 per year

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Our Vision:

To Provide Extraordinary Care While Serving People In Their Time Of Need.

Our Values:

Deliver What You Promise

Respect The Individual

Have Pride In What You Do

Practice Continuous Improvement

Our Mission:

To provide opportunities for great people to deliver Best in Class results