Customer Relations Representative - State Farm Agent Team Member

Customer Relations Representative - State Farm Agent Team Member Join to apply for the Customer Relations Representative - State Farm Agent Team Member role at State Farm Agent About Our Agency Our agency opened in 2008 and currently has a team of four. Before becoming an agent, I worked in management for medical claims with State Farm, which gave me a strong foundation in service, leadership, and building relationships. Benefits License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Mission Statement My Team's Mission Is To Help People Manage The Risks Of Everyday Life, Recover From The Unexpected And Realize Their Dreams. Role Description As a Customer Relations Representative - State Farm Agent Team Member with Camille Kiste - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation Compensation: $25.00 - $30.00 per hour Agency Services Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. #J-18808-Ljbffr State Farm Agent