Mitigation Estimator (In-Office) - SERVPRO

Job Description

Job Description

Join a Winning Team

SERVPRO Team Fabiani is one of the region’s largest and fastest-growing SERVPRO ownership groups, recognized for excellence in large-loss mitigation, customer care, and operational performance. If you’re a skilled estimator who thrives on accuracy, speed, and teamwork, we’d love to have you on our team.

Position Overview

The Mitigation Estimator is responsible for writing, managing, and supporting mitigation estimates across fire, water, mold, and biohazard losses. This role requires strong proficiency in Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors, accurate scope development, and detailed documentation in a high-volume, fast-paced environment.

This position is part of a centralized estimating model designed to improve consistency, efficiency, and scalability across multiple office locations. The ideal candidate will be detail-oriented, organized, and able to support multiple teams while maintaining compliance with carrier and program requirements.

Preference will be given to candidates with Third-Party Administrator (TPA) program experience and familiarity with carrier guidelines, audit standards, and program requirements.

Key Responsibilities

1. Mitigation Estimating & File Management

• Write and manage mitigation estimates for fire, water, mold, and biohazard losses
• Ensure accurate scope development and proper documentation of job files
• Maintain compliance with carrier guidelines and estimating standards
• Support high-volume estimating across multiple locations

1. Xactimate & Documentation

• Prepare detailed estimates using Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors
• Ensure estimates are accurate, complete, and properly supported
• Maintain consistent documentation practices across all files
• Assist with estimate revisions and carrier reviews as needed

1. TPA / Carrier Compliance

• Follow TPA program guidelines and requirements
• Preferred familiarity with programs such as Contractor Connection, Sedgwick, Alacrity, and similar platforms
• Support audit readiness and compliance standards for assigned jobs
• Ensure adherence to carrier-specific estimating protocols

1. Operational Support

• Collaborate with production and office teams to ensure timely job flow
• Communicate with internal teams regarding scope questions and file clarity
• Support consistency in estimating practices across all locations
• Assist in improving estimating workflows and standardization efforts

1. Administrative & Other Duties

• Maintain accurate job file records and estimating documentation
• Participate in process improvements to increase efficiency and consistency
• Perform additional duties as assigned to support estimating operations and company needs

Qualifications

• Strong proficiency in Xactimate, Symbility, and other estimating software platforms used by insurance carriers and contractors (required)
• Experience in mitigation estimating (fire, water, mold, biohazard preferred)
• TPA program experience strongly preferred
• Understanding of carrier guidelines and estimate review processes
• Excellent attention to detail and documentation accuracy
• Ability to work in a high-volume, fast-paced environment
• Strong organizational and time management skills
• Proficient in Microsoft Office and cloud-based systems
• Ability to work independently and within a centralized team structure
• Strong communication skills and professional collaboration ability

Schedule & Compensation

• Hours: Monday – Friday, 8:00 AM – 4:30 PM
• Competitive base salary (commensurate with experience)
• Performance-based incentives and advancement opportunities

Benefits

• Health, dental, and vision insurance.
• Voluntary Life, Short-Term and Long-Term Disability.
• 401(k) with employer match.
• Paid time off and holidays.
• Ongoing training and professional development.
• Career advancement within SERVPRO Team Fabiani’s multi-location network.