Billing Clerk - Invoice Processing & Account Reconciliation

Job Title

Job Description Required Education: High School Diploma or equivalent (accredited). Required Qualifications/Skills/Experience: One year of relevant work experience in billing, accounts receivable, other positions in Accounting/Finance field, or one year of prior experience working for Client (in addition to education requirement). Must possess basic computer skills in a MS Office/Windows environment, including a proficiency in date entry, ten-key and MS Excel. Strong ability to work well with people, under pressure and with stringent time restraints. Must have quick problem-solving ability. Good organizational and multitasking skills and the ability to prioritize work and time. Requires good communication skills, both verbal and written. Ability to maintain good working relationships with coworkers and customers. Analytical thinking and pattern recognition Process improvement and operational efficiency Root cause analysis and investigation Strong communication and documentation skills Preferred Qualifications Experience with SQL or querying data. Exposure to billing systems, accounting software, or enterprise resource planning (ERP) platforms. Experience researching invoice discrepancies, reconciling account balances, or processing billing adjustments. Familiarity with root-cause analysis, financial controls, or process improvement initiatives. Summary This position is an entry-level job in one of the WM Consolidated Billing Centers located in Phoenix, Arizona. The incumbent will receive limited classroom training and extensive on the job training that will prepare them to take on responsibilities for compiling data and creating customer invoices and ensuring the accuracy of customer receivables. Responsibilities Works as an integral part of a team that is responsible for creating approximately 1.7M invoices each month representing revenues of $1.1B. Learns WM billing system to a level that enables the creation of invoices with supervision. Reviews and analyzes customer accounts to ensure transactions are accurately billed. Executes customer data integrity checks and investigates questionable items prior to billing to ensure billing accuracy. Compiles, analyzes, and validates customer revenue with assistance from more experienced team members. Creates and/or revises manual invoices. Researches and resolves customer issues. Creates and processes customer billing adjustments. Processes customer refund request. Works with team members to learn how to research and take actions to resolve customer credit balances. Follows all SOX required controls. Duties specific to Landfill and Transfer Station billing as required. Research and resolve unfamiliar issue

**Only those lawfully authorized to work in the designated country associated with the position will be considered.

**Please note that all Position start dates and duration are estimates and may be reduced or lengthened based upon a client's business needs and requirements.