Tele Sales Specialist - Merchant Services

Sell payment solutions including POS systems, eCommerce gateways, and mobile payment tools Engage with pre-qualified inbound leads and execute targeted outbound follow-up to drive conversion Assess client needs and deliver customized merchant solutions aligned to business objectives Educate clients on payment security, fraud mitigation, and regulatory compliance Manage the full sales lifecycle from consultation through application, onboarding, and activation Collaborate with internal partners to provide a seamless end-to-end client experience Support inbound inquiries from customers and prospects within the Merchant Services contact center Assist with account setup and onboarding across multiple platforms and industries Navigate multiple systems to address questions related to funding, billing, interchange, and payment operations Achieve sales goals, service standards, and key performance metrics Requirements 2+ years of Merchant Services or Contact Center Sales experience, or equivalent demonstrated through work experience, training, military experience, or education Experience in consultative sales, financial services, or solution-based selling environments Merchant Services, payments, or fintech industry experience Proven success managing outbound sales efforts and pipeline development Bilingual Spanish proficiency Experience handling inbound customer service inquiries alongside sales responsibilities Understanding of financial documentation, regulatory disclosures, and compliance requirements Excellent verbal and written communication skills Proficiency navigating CRM tools, multiple systems, and Microsoft Office applications Demonstrated ability to meet or exceed sales targets, KPIs, and performance goals Willingness to work on-site at stated location Position is not eligible for visa sponsorship Core Competencies Demonstrates expertise in consultative sales and client engagement within the Merchant Services and fintech sectors, with a strong focus on payment solutions and regulatory compliance. Proven ability to manage the sales lifecycle and achieve performance metrics while providing exceptional customer service. Highest-signal resume keywords Merchant Services Experience Consultative Sales Bilingual Spanish Proficiency CRM Tool Proficiency Regulatory Compliance Understanding Hard Skills Payment Solutions POS Systems ECommerce Gateways Mobile Payment Tools Sales Pipeline Development Financial Documentation Fraud Mitigation Sales Target Achievement KPI Management Account Onboarding Soft Skills Excellent Communication Skills Customer Service Orientation Collaboration Industry Keywords Fintech Payment Operations Contact Center Sales Inbound Sales Outbound Sales Tools & Technologies CRM Tools Microsoft Office Applications #J-18808-Ljbffr Jobtailor