Fan Greeter

New York Mets Fan Greeter

The New York Mets Fan Greeter position is a part-time role which serves to provide guests with information that will help make their experience more enjoyable. These staff members are present at all VIP gates to check tickets for access, answering questions and directing line traffic on the exterior of the ballpark, and are also positioned in the Jackie Robinson Rotunda to greet guests as they ascend the escalators through the main entrance of the building. Fan Greeters are expected to help create special memories for every individual who arrives at Citi Field.

Essential Duties & Responsibilities:

• Providing wheelchair assistance to guests during ingress and egress
• Greeting guests as they enter and leave the Citi Field grounds
• Enforcing VIP access at our premium gates
• Answering pre/post-game related questions guests may have during their visit
• Volunteering to help the Guest Experience department with errands during events

Qualifications:

• Effective communication, a positive energetic personality, and a genuine willingness to work in a team
• Punctuality is key for this position, including arriving before the start of roll call, responding to work emails and reporting back from break in a timely fashion
• Standing on your feet for long periods of time
• Good listening skills are imperative as gameday information is discussed pre-game during roll call, in order for staff members to deliver the most up-to-date information to guests
• A flexible schedule for some weekday afternoons, nights, weekends and holidays during the baseball season with a required availability for mid-March training dates
• Reliable transportation to and from the ballpark
• Must be able to work approximately 30 minutes past the end of all major events
• Prior customer service and hospitality experience preferred

The above information is intended to describe the general nature, type, and level of work to be performed. The information is not intended to be an exhaustive or complete list of all responsibilities, duties, and skills required for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. The individual selected may perform other related duties as assigned or requested.

The New York Mets value the unique qualities individuals with various backgrounds and experiences can offer the organization. Our continued success depends heavily on the quality of our workforce. The Organization is committed to providing employees with the opportunity to develop to their fullest potential.

Hourly Rate: $20.00

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