Database Administrator

Database Administrator (CRM & Reporting)
Location: Tampa, FL | Onsite
Job Type: Direct Hire | Full-Time
Compensation: $80,000–$100,000 (+ Bonus)
Benefits:

• 100% Employer-Paid Health Insurance
• 401(k) with 5% Match
• Paid Time Off (PTO)
• Paid Certifications & Professional Development
• Additional comprehensive benefits package

Position Overview: We are seeking a detail-oriented and technically strong Database Administrator to manage, optimize, and support CRM systems and reporting infrastructure. This role is critical in ensuring system performance, data integrity, and the delivery of actionable business insights through reporting and analytics. The ideal candidate is highly analytical, proactive in improving systems and processes, and comfortable collaborating cross-functionally to drive data-driven decision-making and operational efficiency.

• Serve as the primary administrator for the CRM system, managing configuration, maintenance, and troubleshooting.
• Support system integrations, plugins, enhancements, and vendor coordination.
• Lead or assist with CRM-related projects including upgrades, migrations, and new feature implementations.
• Manage user access, roles, permissions, and ensure system security and usability.
• Establish and maintain system standards, workflows, naming conventions, and SOP documentation.
• Provide training and ongoing support to users across departments.
• Support workflow automation and business process optimization initiatives.
• Monitor system performance and ensure adherence to best practices.
• Develop and maintain reports, dashboards, and visualizations using Power BI and CRM reporting tools.
• Write and optimize SQL queries, views, and stored procedures for data extraction and analysis.
• Design and maintain databases, tables, and data structures to support reporting and warehousing needs.
• Partner with stakeholders to define and track KPIs, metrics, and performance indicators.
• Perform data analysis to ensure reporting accuracy, consistency, and business relevance.
• Implement data validation, governance, and quality assurance processes.
• Support recurring monthly, quarterly, and annual reporting cycles, including archival activities.

Required Qualifications of the Database Administrator:

• Proven experience administering CRM systems and supporting business users.
• Strong proficiency in SQL, data modeling, and database management.
• Experience with Power BI or similar data visualization tools.
• Knowledge of system integrations, workflows, and automation.
• Ability to analyze complex datasets and translate insights into actionable recommendations.
• Strong troubleshooting, problem-solving, and critical thinking skills.
• Excellent communication skills with the ability to collaborate across departments.
• Highly organized with strong attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.

Preferred Qualifications of the Database Administrator:

• Experience with Microsoft SQL Server and Visual Studio.
• Familiarity with ERP or enterprise systems.
• Experience building or supporting data warehouses and BI environments.
• Background in process improvement or systems optimization initiatives.
• Prior experience in a CRM-focused or data-driven role.